Customer Service Advisor

6 months ago


Ellesmere Port, United Kingdom 3R Consulting Full time

Customer Service Advisor - Travel

**Salary**: £22,200 + 1.5x hourly rate on a weekend, and annual bonus.

Hours: Operating hours from 08:00 - 20:00 Monday - Friday worked on a rota basis. You will be required to work a minimum of 13 Saturdays or Sundays in the year (paid at 1.5x the hourly rate)

Benefits: Hybrid options, Social Events, Enhanced Annual Leave, Enhanced Pension Contribution and many more

**Responsibilities**:

- Achieve a high level of customer service through all channels of communication.
- Develop a deep understanding of key customer needs and requirements.
- Service all enquiries to a high standard.
- Maintain and improve the administration processes
- Follow all current company policies and procedures to meet the highest standards.
- Maintain records on customer and sales activities.
- Attend internal meetings.
- Work closely with your manager and feedback any problems.
- Proactively suggest improvements.
- Work closely with other departments.

About You
- Have a strong customer service ethic.
- Must have GDS experience.
- Have a good knowledge of Microsoft Excel & Word.
- Maintain high levels of accuracy with great time management skills.
- Aim to ‘self-learn/develop’ skills and understanding of industry practices.

KEYWORDS: Customer Service, Sales, Customer Care, Trade, Retail

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Life insurance
- On-site gym
- On-site parking
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

Work Location: In person

Reference ID: Customer Service Advisor



  • Ellesmere Port, United Kingdom Hotgolf Limited Full time

    Hotgolf are looking for a Customer Service Advisor to join our busy team and help support our customers in a polite, efficient way. This is a full time role for which we are looking to recruit as soon as possible. The position requires someone who is quick to learn, preferably with experience communicating via on-line platforms ideally with an understanding...


  • Ellesmere Port, United Kingdom Group 1 Automotive Full time

    Sales & Customer Service AdvisorAudi Cheshire Oaks Contact CentreBasic Salary of £23,877.5740 hoursAre youcustomer focused, self-motivated and looking for anew challenge?As aSales & Customer Service AdvisoratAudi Cheshire Oaks, you will be part of an organisationthat believes in investing in you and your future. We provide excellent training & development...


  • Ellesmere Port, United Kingdom Group 1 Automotive Full time

    Sales & Customer Service AdvisorVW Cheshire Oaks Contact CentreBasic Salary of £23,877.5740 hours1 x permanent contract. 1 x fixed term contract for 12 monthsAre youcustomer focused, self-motivated and looking for anew challenge?As aSales & Customer Service Advisorat VWCheshire Oaks, you will be part of an organisationthat believes in investing in you and...

  • Service Advisor

    5 days ago


    Ellesmere Port, United Kingdom Perfect Placement Full time

    Automotive Service Advisor Vacancy Location: Ellesmere Port, Cheshire Basic Salary: £26,000 + Bonus Working Hours: Monday to Friday, 8:30am - 5:30pm Reputable family owned businessWe are currently advertising on behalf of an well-established and respected automotive dealership who are currently recruiting for a Service Advisor to assist in their busy...

  • Service Advisor

    2 weeks ago


    Ellesmere Port, United Kingdom Group 1 Automotive Full time

    Service Advisor Mercedes Benz of Cheshire Oaks £26,862,26 & OTE £32,146.07 + Benefits45 Hours Good, honest, rewarding work its how were built! In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all...

  • Service Advisor

    2 weeks ago


    Ellesmere Port, United Kingdom Group 1 Automotive Full time

    Service Advisor Mercedes Benz of Cheshire Oaks Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.£26,862,26 & OTE £32,146.07 + Benefits 45 Hours Good, honest, rewarding work its how were built!In the heart of our aftersales department our Service Advisors are committed to...


  • Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Ellesmere Port, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...

  • Service Advisor

    2 weeks ago


    Ellesmere Port, United Kingdom Group 1 Automotive Full time

    Service Advisor Mercedes Benz of Cheshire Oaks £26,862,26 & OTE £32,146.07 + Benefits 45 Hours Good, honest, rewarding work its how were built!In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers.As a Service Advisor you are the main point of contact for all...


  • Ellesmere Port, United Kingdom Inchcape Full time

    **Are you customer focused, self-motivated and looking for a new challenge?** As a **Sales & Customer Service Advisor** at **Audi Cheshire Oaks** you will be part of an organisation that believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities. This 40 hour full time,...


  • Ellesmere Port, United Kingdom Boots Full time

    Summary Job Reference: - 218643BR Ellesmere Port, Cheshire Oaks Outlet Village Fixed Term We are now recruiting Christmas Customer Advisors for our 31 Coliseum Way Cheshire Oaks Outlet Village Ellesmere Port Cheshire store. Available shift patterns: weekends late nights till 8 **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is...


  • Ellesmere Port, United Kingdom Boots Full time

    Summary Job Reference: - 210933BR Ellesmere Port, Cheshire Oaks Outlet Village Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Ellesmere Port, Cheshire Oaks Outlet Village store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great...


  • Ellesmere Port, United Kingdom Inchcape Full time

    **Are you customer focused, self-motivated and looking for a new challenge?** As a **Sales & Customer Service Advisor** at **Audi Cheshire Oaks**, you will be part of an organisation that believes in investing in you and your future. We provide excellent training & development as well as promote internal progression opportunities. This customer focused...


  • Ellesmere Port, United Kingdom Carbon 60 Full time

    Carbon60 are looking for a Customer Operations Advisor to join a client of ours based on the Essar site in Ellesmere Port.This position is a 10 week contract.Pay/Salary: £12.74/hour, 26,500/annum, overtime available, 1.5x rate outside standard hours Working Hours/Shift Pattern: 8am - 5pm Monday - Friday, 1 hour lunch per day, 40 hours/week Our client is a...


  • Ellesmere Port, Cheshire, United Kingdom Hotel Chocolat Group plc Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Sales and Service Advisor to join our team in London or the Republic of Ireland. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience and driving sales during the busy holiday period.


  • Ellesmere Port, United Kingdom Holdcroft Full time

    **Honda / MG Service Advisor** Do you have experience working within a customer focused role in the automotive industry? Looking for a new challenge to excel your skillset, you will join a team of successful Service Advisors running and maintaining the standards of a busy service desk. **Salary**: £24,000 basic plus bonus - OTE up to £32k Location:...


  • Ellesmere Port, United Kingdom Carbon60 - Eng&Tech Full time

    Carbon60 are looking for a Customer Operations Advisor to join a client of ours based on the Essar site in Ellesmere Port.This position is a 10 week contract.Pay/Salary: £12.74/hour, 26,500/annum, overtime available, 1.5x rate outside standard hours Working Hours/Shift Pattern : 8am - 5pm Monday - Friday, 1 hour lunch per day, 40 hours/week Our client is a...


  • Ellesmere Port, United Kingdom Bridge of Hope Full time

    Are you looking for customer focused role? Do you have customer service experience? If so, we may have the perfect role at Encirc for you! Fixed Term Contract to 30/06/24 Package Description **Salary**: £29000 - £31000 Benefits you'll love + Annual pay review + Annual leave package, additional days holiday awarded for long service + Free onsite gym for...


  • Port Talbot, United Kingdom Kier Group Full time

    We're looking for a Customer Service Advisor to join our Administration team based at Neath Port Talbot hospital. **Location**: On-site at Neath Port Talbot Hospital **Contract**: Full Time, permanent **What will you be responsible for?** As a Customer Service Advisor, you'll be working within the PFI team, supporting them in the performance of the...


  • Ellesmere Port, United Kingdom Carbon60 - Eng&Tech Full time

    Carbon60 are looking for a Customer Operations Advisor to join a client of ours based on the Essar site in Ellesmere Port. This position is a 10 week contract. Pay/Salary: £12.74/hour, 26,500/annum, overtime available, 1.5x rate outside standard hoursWorking Hours/Shift Pattern : 8am - 5pm Monday - Friday, 1 hour lunch per day, 40 hours/weekOur client is...


  • Ellesmere Port, United Kingdom Carbon60 - Eng&Tech Full time

    Carbon60 are looking for a Customer Operations Advisor to join a client of ours based on the Essar site in Ellesmere Port.This position is a 10 week contract.Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Pay/Salary: £12.74/hour, 26,500/annum, overtime available, 1.5x rate...