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Office Assistant

4 months ago

Burnley, United Kingdom Entedi Ltd Full time

The primary role of the Office Assistant is supporting the Technical Service Admin Manager, sales, technical and warehouse staff to carry out efficiently their day-to-day tasks.

**Position: Office Assistant (Technical Service) - Permanent full-time**

**Start date**: ASAP

**Salary**: £ 19,000-25,000 (depending on experience)

**Holidays**: 20 days

**Location**: Burnley, England

**Hours**: 09:00 - 17:30

**Ref**: EOA23-2

**Description**

We are currently seeking an exceptional individual for the role of Office Assistant (Technical Service).

Experience of office duties is essential. Knowledge of the following is highly desirable: Microsoft word and excel, book-keeping, organisational skills.

The primary role of the Office Assistant is supporting the Technical Service Admin Manager to carry out efficiently their day-to-day tasks. This will involve administrative support to ensure clients technical and service enquires are resolved in a timely manner.

You will have a passion for collaboration, be a great communicator, methodical and proud of the work you do.

**_Please note, technical knowledge is NOT a requirement for this role although it would be advantageous. _**

**Position Requirements**
- Keeping on top of an online assigned task list which will include a range of tasks
- Data processing. For example: Purchase orders, quotations, sales orders, invoices, delivery notes and packing lists.
- Respond to internal staff and external customer requests in an accurate and timely manner.
- Ensuring customer product repairs that have been returned to our service centre are repaired in a timely manner, keeping the customer updated at all stages.
- Quoting of spare parts and repairs to clients.
- Procurement of spare parts from suppliers for stock and for product repairs.
- Answering telephone calls from customers with a professional etiquette.
- Organising and documenting of freight/shipping logistics.
- Stock take/Stock counting for the service department
- Filing.
- Must have experience in an office environment processing and detailed administrative paperwork.
- Must have a team player attitude and be willing to assist in other roles and departments other than their own during busy periods.

**Skills and Qualifications required**
- Sense of fun.
- An articulate, eloquent and numerate individual, with excellent interpersonal skills.
- Ability to thrive in a fast-paced environment.
- Excellent communicator - by phone and in person.
- Organized, multitasking, detail oriented, accurate.
- Monitor and report weekly/monthly on progress against the sales plan
- Adhere to all company policies and procedures.

This is an exceptional opportunity to be part of a fast-growing young company.

**Entedi**

Entedi is a technology equipment solutions provider.

We pronounce our name entity, as in a company with distinct and independent existence. Entedi is an acronym for Entertainment Technology Distribution. Taking the first two letters from each word forms Entedi.

Our clients use our products typically in stage, theatre, events, touring, film & TV, production, venues, installations, architectural and education.

The demands on our clients to always offer something new and creative and on budget means that finding the right product is critical. Finding the right supply channel is also important. With more and more products flooding the markets thus creating confusion about where investments can make the best return, we think our offering has the customer in mind, because we believe our partners offer product for the long term.

This is why Entedi thinks it's different. Not only do we care about what we do, we care about our clients being successful and we care about offering solutions that add real value.

Entedi was built by and continues to be run by a team of professional knowledgeable industry people.

**Tools**

At Entedi we are fully committed to supporting our staff. We are using some of the latest cloud based technologies for our accounts, stock management, CRM and Sales. There will be training on our software systems where required. A dedicated desk, pc and phone system will be provided.

**To Apply**

**Please forward your CV through the APPLY button below.**

Ref: EOA23-2

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£25,000.00 per year

**Benefits**:

- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Burnley: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 20/02/2023
Reference ID: EOA23-2
Expected start date: 01/03/2023