Health Care Support Worker

6 months ago

Sheffield, United Kingdom Sheffield Health & Social Care NHS Foundation Trust Full time

**Job title**: Health Care Support Worker (Generic)

**Band**: 3

**Reports to**: Manager/Nurse in Charge

People who use our services are from diverse backgrounds with a wide range of needs which may include mental health, learning disabilities or dementia.

As a support worker you will be working closely with individuals, enabling them to live their lives and with support from a Multi-Disciplinary team of nurses, occupational therapists, psychologists, social workers and doctors.

We will offer induction and training which will give you the skills to feel confident in your role.

**Key elements of the role include**:
Build and maintain safe and effective therapeutic relationships with individuals.

Support people to identify their own hopes and goals, and contribute to collaborative care/support/recovery plans.

Support the named nurse to develop collaborative care plans and implement them creatively using own initiative.

Communicate effectively with a wide range of people using a range of preferred methods.

Monitor, observe and engage with people, communicating outcomes and conclusions with the rest of the team.

Gain an understanding of a person’s experiences in relation to their mental health, learning disability and/or dementia.

Understand a person’s coping strategies and strengths and support them to use these at times of distress or difficulty.

Contribute to reflective practice and encourage compassion and understanding.

Be able to recognise increasing risk and alert colleagues to respond as needed.

Undertake a range of practical tasks and duties in support of the team and individual needs.

Follow principles of diffusion and de-escalation and where physical interventions are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout.

Be able to report untoward incidents and areas of concern as soon as they arise.

Document any relevant information following relevant policy and legislation.

Contribute to individual reviews and team meetings.

Aspire to instil hope and optimism.

Here at Team SHSC we offer a range of opportunities for personal and professional development, training and learning both within our organisation and with local and higher education providers.

These include leadership training, coaching, mentoring and other specific opportunities whenever they arise.

We have a range of options on offer to support the physical and mental health and wellbeing of our colleagues. Some of the staff wellbeing support we offer includes mindfulness sessions, confidential counselling, mentoring and a free fast-track physiotherapy service.

We have our own Flexible Staffing, Bank team allowing staff to book additional shifts on other wards and units.

There are social opportunities to get involved in with your colleagues across the Trust. We have a selection of network groups you can join and activities going on which you can get involved in.

As part of the wider NHS family, in addition to the generous annual leave which increases with long service and one of the best pension schemes in the world, we have access to money saving discount schemes including the Blue light card and NHS Discounts, as well as the cycle to work scheme and many more offers.

Band 3 Health Care Support Workers

**Job purpose**: Under the direction of the qualified member of staff, to provide appropriate levels of care and support as outlined in the relevant care plan. Will regularly work under guidance but without the direct supervision of a qualified staff.

**Responsible to**: Ward Manager.

**Minimum Qualifications and Requirements for this post**:
Achieved a grade 4 (formally grade C) or above in Maths and English this can include Functional skills Level 2.

Have fully completed the Cavendish Care Certificate.

Can demonstrate two years experience of working as a Health Care Support Worker.

**Principle duties**:
To implement identified plans of care for assigned patients under the direction/supervision of a qualified staff to meet the needs of the individual’s identified care needs.

To report actions and/or observations on patient care or behaviour to a qualified nurse so that a thorough evaluation of care can take place.

To report untoward occurrences immediately to a qualified nurse so that a reassessment of care needs can be undertaken.

To undertake general duties assigned by a qualified nurse so that high standards of service delivery can be maintained.

In conjunction with the patients to plan appropriate menus, and assist with purchasing and catering to the extent that this is required by the ability of the individual patient.

To be able to demonstrate the approach needed to involve individual patients in activities and explain the reasons for this.

To develop a group activity relevant to the area with patients and monitor and evaluate its effectiveness. This will be under the guidance of qualified staff but not directly supervised. Th

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