Apprenticeship Assistant

3 days ago

Chichester, United Kingdom WSCC Full time

**The Opportunity** Salary**: £22,737 to £23,144 per annum.

**Working Pattern**: Full-Time, 37 hours per week.

**Contract type**:Two-year Apprenticeship

**Location**: Hybrid with County Hall, Chichester as your office base.

Whilst growing your career you will undertake an Advanced Apprenticeship alongside working flexibly with colleagues to provide a customer focused, administration service to others.

You will ensure the requirements of the apprenticeship programme are fully understood by learners and their line managers, enabling apprentices to achieve their highest potential.

As part of this role, you will undertake the Level 3 Business Administrator apprenticeship. The training will involve working with an assessor to develop a work-based portfolio, undertaking work-based assessments, completing all assignments / projects relating to the apprenticeship standard and presenting evidence portfolios for assessment within specified timeframes.
**Experience and skills** Key Skills**:

- Good communication, customer service and interpersonal skills
- Ability to work as part of a team completing shared tasks.
- Good interpersonal skills with the ability to confidently work with complex queries and sensitive issues, responding appropriately.
- Ability to meet set deadlines and understand when problems need to be referred upwards.
- Proficient IT skills.
- Ability to understand data protection and sensitivity around complex situations.

**Qualifications and/or experience**:

- 5 GCSEs with A-C/ 4-9 passes including Maths and English or equivalent qualification or experience demonstrating that level of numeracy and literacy.
- Experience of working in an administration and/or customer service role would be beneficial.

**Working for us**
Our values and support for one another is intrinsic to everything we do and will be a key priority within the assessment for this post. We care hugely about wellbeing, allowing time for a good laugh, and developing our team to be the best they can be. Alongside this, we also offer the below benefits.
- **25** days annual leave + bank holidays with the ability to buy additional leave annually.
- Access to a generous, defined benefit pension scheme.
- A range of flexible working options, including hybrid working.
- Maternity, paternity, dependency, and adoption leave and occupational pay schemes.*
- Training and development opportunities, including coaching, mentoring and Apprenticeships.
- A range of discounts including Sainsbury’s, ASOS, Decathlon
- Discounted membership at selected local sports and fitness centres.
- A range of commuting and business travel discount and initiatives.

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our **Rewards and Benefits** page.

**Further information**
The reference number for this role is **CRS00831**.

Job Reference: CRS00831

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