Band 4 pensions Officer

2 months ago


Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
We are looking for a talented and ambitious Pensions Officer to join UHB's Pensions Team.

You will need to demonstrate a flexible approach with the ability to work under pressure with a high degree of accuracy. You will be part of an established Pensions Team who support and provide services to University Hospitals Birmingham and a further 25+ NHS Organisations, you will need to display excellent communication and organisational skills to meet non-negotiable deadlines.

This is an exciting opportunity if you are willing to embark on a challenge and wish to join a professional team.

**Main duties, tasks & skills required**:
Under supervision for trainees, responsible for the Managing/prioritising and preparation, input and checking of an allocated section of NHS Trusts within agreed deadlines. This will involve basic/complicated calculations, and include the provision and receipt of sensitive and contentious information, which should be checked by the Senior Pension Officers or above.

Show the ability to be fully conversant with all systems used for processing the payroll and storing retrieving data. Be familiar with terms and conditions of service e.g. Whitley Council, Agenda for Change, Trust policies, Local agreements and Statutory legislation and relate them to the Pension environment.

Demonstrate the ability to plan, schedule and be proactive with allocated workloads, and also to produce and receive information varying from basic to complex from Managers, other internal bodies and external organisations and to advise where necessary and recommend solutions.

Implement and interpret any updates or amendments notified through local agreements by the Trust or National amendments through statutory legislation and the NHS Pension Scheme regulations as notified by NHSPA.

Ensure work relating to pensions meets Audit and Standing Financial Instructions

Providing and receiving complex or sensitive information using developed interpersonal and communication skills and carrying out the job with empathy.

Personal skills are crucial as tact, diplomacy, sympathy and reassurance are needed on a day to day basis.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Minimum of 5 GCSEs at grade C or above including English and Maths.

**Desirable**:

- ECDL or equivalent computer skills.

**Experience**:
**Desirable**:

- Relevant clerical experience.
- Experience of working in an NHS Pensions environment.
- Experience of managing own workload and pensions allocation.

**Additional Criteria**:
**Essential**:

- Ability to use Microsoft Office software to complete existing templates and spreadsheets.
- Ability to prioritise workload and meet strict deadlines.
- Ability to adopt a flexible approach, working on own initiative as well as part of a team.
- Excellent telephone manner.
- Attention to detail and accuracy.

**Desirable**:

- Excellent customer care skills in promoting reputation of pension functions.
- Ability to provide explanations of actions taken and other information both verbally and in writing and in a professional manner.
- Proven interpersonal skills to build and maintain working relationships.
- In depth understanding of client organisation, Agenda for Change regulations.
- Able to understand and interpret changes in local, national and statutory regulations.
- Knowledge of NHS Pension scheme.
- Reliable, Punctual, Courteous, Polite, Helpful, Intuitive to the needs of others (colleagues, peers and clients), Analytical.



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