Office Administrator

5 months ago

Beccles, United Kingdom Broadwater Mouldings Ltd Full time

**Office Administrator**

They say that a change is as good as a rest.
- Are you looking for a new challenge?
- Would you like the opportunity to work alongside some of the world’s biggest brands?
- How about the opportunity to learn new skills?

At Broadwater Mouldings, our team of engineers continue to push the boundaries of what is achievable in the FRP industry, producing parts of market-leading quality for the some of the world’s biggest brands. An amazing opportunity has now arisen to join the Administration Team at Broadwater Mouldings, based at Beccles.

We are seeking an experienced Office Administrator to join the team.

Reporting to the Office Manager, duties will include:

- To support the Office Manager and deputise when necessary
- To answer and screen incoming phone calls, forward messages to the appropriate person, and manage the telephone system
- Deal with customer telephone queries and sales enquiries
- Create packing documentation, dispatch documentation
- Use customer web portals for checking stock levels to determine daily shipping quantities, booking stock transfer shipments
- Order and book outbound couriers and ensure that deliveries arrive on time at the right destination, distribute inbound post/packages.
- Create transport bookings and documentation for UK and export dispatches, obtaining the necessary proof of export documentation required by HMRC where relevant and recording
- Create & print production labels using various programs
- General office administrative duties, including photocopying, filing and archiving
- Greeting & receiving visitors, providing refreshments
- Issuing and activation of security passes for visitors and staff and the administration of the Paxton Door System
- Booking food & travel arrangements including flights, hotels and hire cars
- Inputting general data as required
- Any other general office and administrative duties

Core Competencies:

- Adaptability and flexibility, self-motivation
- Have IT systems experience and be proficient in MS Office, excellent communication skills both written and verbal
- Personal accountability/ownership
- Quality of work, high level of attention to detail and accuracy
- Good Team Player
- Ability to work and prioritise under pressure and to meet deadlines
- Reliable, willing to take responsibility and ownership.

Person Specification:

- Demonstrate determination and a positive approach to solving problems and queries quickly and accurately
- Proven experience of working in a busy customer focused office environment with excellent communication skills, calm under pressure, ability to prioritise workload
- Flexible with a can do attitude and willingness to work outside normal hours if required to complete a task
- Excellent organisational and administrative skills, including a high level of attention to detail and the ability to manage and co-ordinate multiple projects within a busy and demanding environment.
- Good interpersonal skills with the ability to work and communicate at all levels
- Experience of dealing with and resolving telephone enquiries confidently and promptly
- Excellent IT skills with a sound working knowledge of Microsoft Office suite
- Ability to work unsupervised and on own initiative with a can-do attitude

Monday to Thursday 8am to 5pm, Friday 8am to 2.30pm

Pay: From £25,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person

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