Unified Communications Apprentice

2 weeks ago


Chester, United Kingdom ITP Full time

**The Opportunity**

The Level 3 Information Communications Apprenticeship Programme that we are offering, will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational.

The steps you take will provide you with valuable first-hand experience, knowledge, skills and qualification to help really drive your career forward. We are here to guide and support you every step of the way

**The Company**

A Dedicated Business Telephony Systems, Business Broadband, Business Mobiles And More With Expert Support. Based in Chester, UK.

**The Position**

**Job Title**:Unified Communications Apprentice

**Apprenticeship Course**:Level 3 Information Communications Apprenticeship

**Location**:Chester CH1

**Working Hours**:Monday - Friday, 9am-5.30pm. (With some flexibility)

**Salary**:£12,500pa

**Job Purpose**:
An opportunity has arisen for a reliable and motivated individual to join our technical team.

If you want a career which offers diversity, scope for creativity, a dynamic environment with an increasing demand in the market then unified communications engineering might just be your calling. We are seeking an Apprentice Unified Comms Engineer, due to a shortage of skilled people in the UK, you will go through an intense 18-month training programme where you will gain necessary skills required to do the job.

**Responsibilities**:

- System Diagnostics
- Diagnosing and fixing faults in systems
- Building and testing telecommunications components and equipment.
- General administration support to the Service/Sales team.
- Talking customers through basic user instructions after initial set up.
- Installing/Fault finding routers, modems, and Wi-fi and network switches
- Fault finding line/Broadband/Ethernet connections
- Visiting customer premises
- Working in the field
- Overtime when required.
- Update the company ticketing system.
- Provisioning Orders and associated administration

**What you will receive**:

- Training and development to ensure you excel
- NVQ Level Qualification in Unified Communications
- Technical Certifications / Training Courses
- Tools, uniform, and PPE
- Working in a role whereby no day is the same, offering new and exciting challenges.
- Pension
- Yearly salary / development reviews
- Fun and vibrant office

**Personal Skills**:

- Be a quick learner.
- Be able to evolve
- Be able to organise and multi-task under pressure.
- Be able to think in a structured manner.
- Good communication and interpersonal abilities
- Good computer skills (Word, Excel, Outlook etc)
- High school diploma: GSCE’s or equivalent
- LOVE technology

**Knowledge & Experience**:

- Essential: GCSE Grade C or above in Maths and English

**Future Prospects**

Permanent position on offer within their department after the successful completion of the apprenticeship.

**Eligibility Criteria**

**About ITP**
We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

**Job Types**: Full-time, Apprenticeship

**Salary**: £12,500.00 per year

Schedule:

- Monday to Friday

Work Location: One location


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