Technology Infrastructure Career Transition

3 weeks ago

Chester, United Kingdom Bank of America Full time

1**Technology Infrastructure Career Transition Apprentice 2024**

**Chester**

**About Us**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

**Job Description & Program Overview**

Are you looking to change career? If you have a keen desire to learn and progress in the financial services industry but thought the opportunity had passed you by then our Career Transition Apprentice Programme might be for you.

Starting in February 2024, we are currently looking for a motivated Apprentice to join our Chief Technology Organisation in Chester. This will be full-time role whilst studying the **Level 6 Digital and Technology Solutions degree apprenticeship standard.**

This is a great opportunity to join a world-renowned company and build a rewarding career in the North West. You will be joining an exceptional and supportive team, working alongside colleagues from around the globe. We promote diversity and inclusion and will give you access to ongoing training to help you develop and grow. We reward high performance and support colleagues in local community based voluntary activities. This all helps to make our company a great place to work.

Our Technology Analyst Apprenticeship program is designed to offer you a broad and exciting experience of work as a Technology Analyst, supporting your apprenticeship studies. You will be placed within one of our Technology teams and can participate in the real delivery of technology solutions.

As a Technology Analyst Apprentice, your key tasks and responsibilities may include but are not limited to:

- Delivering end user support through our Associate Help Desk and Desktop Support function
- Managing infrastructure events and incidents through our Command Centre Operations function
- Being responsible for deploying and supporting core infrastructure that underpins the daily operations of the entire bank - networks, servers, databases, storage & backup, desktop, telephony, electronic communications, data centres, and much more
- Partnering with platform teams and Business Technology Groups to code automations to improve processes
- Designing and building mobile solutions to enable our employees to work effectively in geographically diverse locations
- Being responsible for global incident management, problem management and change management processes

**Essential and desired competencies**

As the successful applicant, you will be able to:

- Demonstrate evidence of self-learning and efforts to advance technical skills
- Display passion for exploring a Technology career within financial services
- Have a desire to further your knowledge of, infrastructure including servers, networks, storage, backups, databases, desktops, information security, programming, and communications
- Demonstrate capacity for innovative thinking and strong problem solving
- Display effective communication and interpersonal skills, and ability to interact with a variety of people
- Demonstrates integrity and ethics by earning other’s trust and respect through consistent honesty and professionalism in all interactions

**Eligibility**

As the successful applicant, you will have:

- At least 1 years’ worth of work experience
- English & mathematics GCSEs (or equivalent)
- Been a resident of the UK for the past 3 years
- Not in full-time education when starting the apprenticeship
- Have the right to work and remain in the UK indefinitely
- Have not completed a qualification or apprenticeship at the same level or higher which provided you with substantially the same skills or training as you would gain through this apprenticeship with Bank of America

**Our recruitment process**

We care deeply about shaping the world of work to be an equal and inclusive one - and that starts with our recruitment process. We know just how important and valuable it is to have a wide range of skills, backgrounds and experiences shaping our work and ideas. We welcome applicants from all backgrounds, and we’re proud to focus on attracting,

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