Care Coordinator £21,000-£25,000

Full bespoke training, ongoing training & support

**Company Description**:
Our wonderful Sam has decided to leave us to join another Home Instead office "up country", and so we have an exciting job opportunity for a full time Care Co-ordinator/Scheduler to join our fantastic team.

At Home Instead Tavistock & Tamar Valley we believe in relationship-based care and aspire to offer consistency and reliability to our clients by matching our Care Professionals/Assistants to our clients based on mutual interests and hobbies. We like to raise people’s expectations of what care is all about which is why we are proud of our amazing Care Professionals.

We are a family run business leading the way in providing high standards of care and support that enable older people to continue living in their own homes. We hold a **CQC rating of outstanding.**

**Job Description**:
To join our team, you need a good sense of humour and be equally enthusiastic about providing the highest standards of care.

**What does a Care Co-ordinator role involve**:

- Dealing with job allocation, inputting both client and Care Professional information and daily roster changes
- Ensuring client visits are allocated to a Care Professional within their care team
- Ensuring systems have updated and correct availability and inputting holiday.
- Forward planning of rosters working at 2 weeks in advance
- Taking the on-call phone on a rota basis.

Salary £21,000-£25,000 dependant on previous qualifications and experience.

**Qualifications**:
**Desired Experience and Skills**

There are going to be many occasions where you will be faced with multiple requests, and the ability to prioritise, multi-task and remain calm under pressure in a busy, fast paced office environment is key.
- Excellent communication skills
- Good problem solving and negotiation skills
- Experience of prioritising tasks and meeting deadlines without compromising accuracy.
- Communication is essential for the Care Co-ordinator/Scheduler, so you will need to be able to remain calm, be patient and an excellent listener whilst always remaining professional.
- People skills will be required to build strong professional relationships within the Care Professional team, with Clients and their families.
- Good computer skills across multiple platforms to include digital scheduling and care planning systems and mobile handset technology.

**Additional Information**:
**Care Scheduler Benefits**:

- 20 days annual leave plus 8 bank holidays
- A paid day off for your Birthday
- Full bespoke induction training
- Ongoing training and support
- Pension scheme
- Variety of discounts through the Home Instead benefit scheme.
- Competitive rates of pay
- Employee Assistance Programme

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.