Business Systems Coordinator

4 weeks ago

Bridgnorth, United Kingdom SNG Group Full time

**Main responsibilities**:

- Define, plan and execute business system projects
- Liaise with the Boost Apps, IT Services, and Development teams to ensure smooth implementation
- Direct the team in managing system changes in response to new requirements and system updates.
- Process map and document ‘as is’ and ‘to be’ business processes
- Provide regular status updates to the Board, senior management team, and other stakeholders
- Assist project teams in the implementation of other systems
- Design, develop, test and implement solutions
- Recognise opportunities to improve process efficiencies and implement them
- Effectively train staff in the use of new Company systems, or updates to systems

**Working hours**:
Monday to Friday (37.5 hours per week) between the core hours of 8am to 6pm.

**Essential skills, qualities, and experience**:

- A collaborator and problem solver with a focus on continuous improvement
- Previous experience in process mapping and the use of process mapping tools and techniques
- Ability to assimilate knowledge quickly and continuously improve technical skills
- A personable individual with excellent communication skills at all levels
- The ability to actively listen
- Leadership skills with proven experience in effectively training staff
- High attention to detail
- Analytical thinking and problem solving
- The ability to translate and communicate complex technical solutions to non-technical teams
- Knowledge of stakeholder management and leadership styles
- Experience of software testing, specifically - functional, end-to-end and user acceptance testing Experience of requirements gathering and the tools and techniques used to develop business requirements and user stories
-

**Desirable skills, qualities, and experience**:

- Degree or equivalent qualification in business or IT service management
- Knowledge of System Thinking and Lean methodologies
- Experience of working within an Agile environment
- Experience of dealing with change within an organization
- Experience with manufacturing systems/ERP
- Understanding of ISO 9001:2015

**Company benefits include **_(some eligibility criteria applies)_**:
Group Life Insurance, Critical Illness Protection, Income Protection, EAP, Cycle to Work scheme, enhanced Company Pension scheme, Health Cash Plan, Private Medical Insurance, and more

**SNG Group is the world’s largest independent supplier and manufacturer of Jaguar car parts, celebrating over 40 years in business. We have branches in the UK, US, France and the Netherlands, with our headquarters in Bridgnorth, Shropshire.**

**We welcome new staff joining the exciting and ever-expanding vision we hold. Our employees here are excited about what we represent, proud of our brand and are bonded by our great reputation.

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