French Speaking Customer Support Specialist

2 weeks ago


Sheffield, United Kingdom Mindbody Full time

**The role**:
Our Customer Support team provides post-sale technical support services to customers, this includes troubleshooting, problem resolution, and maintenance. As well as supporting our customers, your understanding of the software is vital in ensuring our customersare optimising the software to its full and delivering the best customer experience for our clients.

**Responsibilities**:

- Provide quality service to English and French speaking clients as required to meet client expectations and needs and as communicated by the company.
- Resolve client problems related to services or the software product
- Identifying ways to improve our customer journey and using your initiative to suggest effective solutions.
- Use critical thinking skills to handle complex customer issues with confidence, patience, and poise to deliver a world-class customer experience.

**About you**:
You are a team player with a great work ethic and a customer service focused mindset. You also enjoy a challenge and have strong problem-solving skills. You poses strong verbal and written communication skills and are tech-savvy and have an enthusiasticattitude towards the wellness industry. Finally, you align and identify with our Core Values
- **Requirements**:

- Fluency in English and French
- Picks up on technical things quickly; is good at learning new industry, company, product, or technical knowledge; continually looks to improve his/her knowledge of the product and service.
- Acts with clients in mind; Uses customer information to suggest improvements in products and services.
- Knowledge internet-based software.
- Familiar with internet browsers and settings.
- Familiar with basic printer hardware installation and settings.

Perks:

- Working in our new office in the heart of Sheffield, with great links to transport and walking distance from the town centre.
- Remote/Flexible working is also available



  • Sheffield, United Kingdom Elevation Recruitment Group Full time

    If you have experience of Customer Service or sales administration, then this could be the role for you! Elevation Recruitment Group are currently recruiting with a key client in their search for a Customer Service Administrator who is fluent in French. The successful Customer Service Administrator will be the first point of contact for customers and work as...


  • Sheffield, United Kingdom French Selection UK Full time

    FRENCH SELECTION RECRUITMENT SPECIALISTS International Business Industries & Services Our client is a UK manufacturing company with global facilities exporting their products worldwide Responsibilities German speaking Sales Executive Salary: £30,000 Negotiable (depending on experience) Location: Sheffield At commutable distance from Wolverhampton,...


  • Sheffield, United Kingdom Sherwin-Williams Full time

    In the role of Customer Service Specialist you will be based at our Sheffield site providing customer service and support to our internal and external customers, resolving problems, researching complex information and building customer relationships. The position ideally requires someone with previous customer service experience and the ability to speak and...

  • First Line Support

    5 days ago


    Sheffield, United Kingdom ASK4 Full time

    **_Are you a confident communicator?_** **_ Do you enjoy supporting customers with a variety a of issues?_** **_ Are you Polish and English Speaking?_** **_ Interested? We thought you would be! _** From Internet connectivity and smart building technology, to IT and data centre services, ASK4’s solutions bring buildings to life. Working with clients...

  • Teacher of French

    Found in: Talent UK C2 - 1 week ago


    Sheffield, United Kingdom Wayman Learning Trust Full time

    Are you currently looking for a FrenchTeacher position within an exciting environment where you will beable to get support and progressionDo you havethe passion motivation and drive to work in a fantastic School inSheffield as a French TeacherYou will be joiningthe schools French Department and teaching French to Key Stage 4 5in a lovely school with a great...


  • Sheffield, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Customer Service Administrator / Business Support Officer to work at my client a leading public sector organisation based in Sheffield in the Localities Team. **Duties will include**: - Calling and chasing up referrals - Updating systems and inputting data - Postal duties - Other admin tasks as required - Liaise with workers...


  • Sheffield, United Kingdom Interaction Recruitment Full time

    **Reference** 417076 **Salary** £10.90 - £10.90/hour **Job Location**: - United Kingdom - England - Yorkshire and the Humber - South Yorkshire - Sheffield **Job Type** Permanent **Posted** 07 February 2023 Interaction Recruitment are recruiting for our Sheffield based client for a full time, permanent Customer Resolution Specialist Location -...


  • Sheffield, United Kingdom Data Vertex Full time

    We warmly invite you to enhance your career from the comfort of your home as a Remote Customer Support/Administrative Specialist. This role provides a unique blend of customer interaction and administrative tasks, ensuring both our customers and our internal teams receive outstanding support. As a Remote Customer Support/Administrative Specialist, you will...


  • Sheffield, United Kingdom Resourcing Group Full time

    We are looking for a German speaking Inside Sales Manager to join their busy Sheffield based team supporting the European Sales Manager to drive sales and leads across existing and new European Customers. The right Inside Sales Manager will be personable, outgoing and able to demonstrate a strong track record in sales. The ideal Inside Sales Manager will...

  • Sales Manager Binnendienst

    Found in: Jooble UK C2 - 1 day ago


    Sheffield, United Kingdom Adept Resourcing Engineering Full time

    We are looking for a German speaking Inside Sales Manager to join their busy Sheffield based team supporting the European Sales Manager to drive sales and leads across existing and new European Customers. The right Inside Sales Manager will be personable, outgoing and able to demonstrate a strong track record in sales. The ideal Inside Sales Manager will...


  • Sheffield, United Kingdom Adept Resourcing Engineering Full time

    We are looking for a German speaking Inside Sales Manager to join their busy Sheffield based team supporting the European Sales Manager to drive sales and leads across existing and new European Customers. The right Inside Sales Manager will be personable, outgoing and able to demonstrate a strong track record in sales. The ideal Inside Sales Manager will...


  • Sheffield, United Kingdom Shillito Executive Search Full time

    We are looking for a German speaking Inside Sales Manager to join their busy Sheffield based team supporting the European Sales Manager to drive sales and leads across existing and new European Customers. The right Inside Sales Manager will be personable, outgoing and able to demonstrate a strong track record in sales. The ideal Inside Sales Manager will...


  • Sheffield, United Kingdom GES - Global Experience Specialists Full time

    Are you a bright spark who is fluent in French and English to business level? Are you based in the UK and wishing to work remotely? Spiro, part of the GES collective, are currently recruiting an Account Manager to join our Brand Experience team. The Account Manager will partner with the client in meeting objectives and exceeding client expectations by...


  • Sheffield, United Kingdom First Customer Contact Full time

    **Who are we?** First Rail is one of the UK's most experienced rail operators, carrying more than 345m passengers across Three franchises (Great Western Railway, South Western Railway, and Avanti West Coast) and our open access operators (Hull Trains and Lumo). We operate all types of passenger railways - intercity, commuter, regional and sleeper...


  • Sheffield, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are currently recruiting for experienced Customer Service Advisors in Sheffield to work for one of our incredibly well-known clients. Your role as a Customer Service Advisor will involve dealing with inbound calls and being the first point of contact for customers who have private medical insurance with the client. - Previous...


  • Sheffield, United Kingdom Tes Global Full time

    Join our team as a Customer Support Advisor in the vibrant heart of Sheffield City Centre, and become a pivotal part of our mission to empower educators worldwide! At Tes Global, we're not just a company; we're a community-driven by a passion for education and a commitment to making a real difference. **Title**: Customer Support Advisor **Location**:...


  • Sheffield, United Kingdom First Class Support Full time

    First Class Support provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support specialists that are passionate about making a difference to the lives of people studying higher education courses across the UK. **This role is based at Sheffield University.** We are currently...


  • Sheffield, United Kingdom First Class Support Full time

    First Class Support provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support specialists that are passionate about making a difference to the lives of people studying higher education courses across the UK. **This role is based at Southampton.** We are currently looking...

  • Customer Service Assistants

    Found in: beBee S GB - 1 week ago


    Sheffield, United Kingdom Meridian Business Support Full time

    Sheffield train station is expecting to be very busy over the 4 day Easter weekend and we need your help for customer service assistant roles! Ideal for students and those looking for some extra casharoundEaster! Do you have face to face customer service assistant experience? Do you enjoy working with the public and assisting them? Would you be happy working...

  • Account Manager

    7 days ago


    Sheffield, United Kingdom GES - Global Experience Specialists Full time

    Are you a bright spark who is fluent in French and English to business level? Are you looking for your next challenge? Are you based in the UK and wishing to work remotely? Spiro, part of the GES collective, are currently recruiting an Account Manager to join our Brand Experience team. The Account Manager will partner with the client in meeting objectives...