Customer Service Advisor

5 months ago


Leeds, United Kingdom BW Legal Full time

**Whether you are looking to work fewer hours, change career or simply find a new role that you enjoy, Customer Service Administrator roles at BW Legal may be the ideal opportunity for you.**

BW Legal is a proudly inclusive employer with a multi-generational workforce. We strongly believe that the welcoming nature of the BW Legal family is crucial to our success and that diverse groups working together help us all thrive.

Our Customer Service Administrators work 30 hours per week, 6 hours per day, Monday to Friday. We are hiring for a regular shift pattern of either 8am - 2pm, 9am - 3pm, or 10am - 4pm.

Our roles not only offer flexibility, but also an incredible work-life balance, a fantastic hourly rate of £11.98 per hour, as well as a range of incredible benefits including free parking and a health cash back plan worth over £1,000 per year.

**Are you a career changer?**

Do not be deterred by lack of experience You do not need any directly related experience to succeed as we have a full and comprehensive training programme. You will, however, need basic computer skills and good written communication skills, including spelling, punctuation and grammar.

**What does a Customer Service Administrator role involve?**
- Entering data into the case management system
- Adhering to relevant regulation and guidance (which we will train and support you with)

**Join the BW Legal family**

BW Legal is an engaging and supportive workplace with a fantastic office culture where you are welcomed from your very first day. We have a relaxed casual dress code in our modern, well equipped offices which have free parking facilities and also good public transport links, being just 10 minutes' walk from Leeds railway station.

Your working hours will be 30 per week, 6 hours per day, with a shift pattern of Monday to Friday, either 8am-2pm, 9am-3pm or 10am-4pm, which is to be agreed with the hiring manager at appointment stage.

With a starting salary of £18,720, Customer Support Advisors enjoy regular 6 monthly performance-based reviews which reward their success with a clear progression path for future earnings. At times, there will also opportunities to top up your earnings by opting in to overtime incentives.

**Rewarding your commitment and success**

Our people are the most important part of our business and so Your BW Rewards are a package of benefits which take a holistic approach to promoting your wellbeing. These include:
**Lifestyle Rewards**

30 hour working week

Free City Centre Parking

22 days Annual Leave + Bank Holidays

On top of that, additional Paid Leave for your Birthday

Christmas Eve and New Year's Eve paid leave (when falling on a working day)

Flexible Holidays a number of which can be taken hourly

Holiday Exchange - buy / sell holiday

Extra holiday for length of service - 1 extra day after 2, 3, and 4 years

BW Bravo - financial reward and recognition for memorable moments throughout Your BW Journey, including length of service milestones and key life events

Managers Cheer - monthly financial reward and recognition for going above and beyond in your role

Enhanced Maternity / Paternity / Adoption Pay

Business-casual dress code

**Financial Rewards**

Death in Service Benefit - 5 times annual salary

My Staff Shop - a wide range of discounts and savings at UK retailers

Travel Support - free parking, bus discounts, cycling facilities

Leeds Credit Union Christmas Savings Scheme

Contributory Pension Scheme

**Personal Growth**

Learning & Development Allowance - paid time to learn in work

Professional Qualifications - financial and study support

**Health Rewards**

Free Gym Membership

GP On Site access to a specialist prescribing GP who comes on site every fortnight

Health Cash Back Plan - generous cash back to manage your wellbeing, including dental, optical, combined therapy towards every day health costs

GP Anytime - access to 24/7 prescribing GP for you and your family

Employee Assistance Programme - 24/7 help line, including up to 8 free counselling sessions

Early intervention support for colleagues who are experiencing health issues in order to support them staying in or retuning to work, provided by MetLifes expert team of registered Nurses, Physiotherapists, Occupational Therapists and other clinical specialists

**Engagement Rewards**

BW Team Events - bowling, laser quest, bingo, axe throwing and pub quizzes, to name just a few

Regular charity fundraising including fun games, food, raffles, auctions and more

**At BW Legal we are committed to ensuring you have the opportunity to be the best that you can be and thrive in a unique and exciting culture. Come join us and share in our success



  • Leeds, United Kingdom Switch Advisor Ltd Full time

    We are seeking a motivated and customer-focused individual to join our team as a Customer Service Advisor. As a pivotal member of our organization, you will be responsible for ensuring exceptional customer experiences through efficient communication and problem-solving skills. **Responsibilities**: - Provide exceptional customer service to clients via...


  • Leeds, United Kingdom Switch Advisor Ltd Full time

    We are seeking a motivated and detail-oriented individual to join our team as a Customer Service Advisor. In this role, you will work closely with the sales and marketing teams to support various initiatives, contributing to the overall success of the company. **Duties**: - Building and maintaining strong, long-lasting customer relationships - Handling...

  • Customer Sales Advisor

    5 months ago


    Leeds, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Leeds. We are customer-centric, inclusive and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training - Company perks **Customer Sales Advisor** **Responsibilities**: - Provide sales support to customers by providing product information and...

  • Sales Advisor

    6 months ago


    Leeds, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Leeds. We are customer-centric, inclusive and collaborative. Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training - Company perks **Sales Advisor** **Responsibilities**: - Greet and assist customers in a timely manner. - Provide sales support to...


  • Leeds, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Leeds** Salary up to £24500 dependant on experience+ reputable law firm in Leeds+ full training provided+ excellent progression and development+ significantly growing business+ excellent transport links+ no shift patterns or weekends+ superb offices and environment+ brilliant on site facilities+ great team and culture+...


  • Leeds, United Kingdom Perfect Placement UK Ltd Full time

    **County**: West Yorkshire **Town/City**: Leeds **Sector**: Administration and Accounts, Accident Repair Centre **Salary**: £26000 per annum **Job ref**: 131194 **Bodyshop Customer Service Advisor - Large Independent Bodyshop in Leeds** - Basic Salary - Up to £26,000.00 - Monday-Thursday 08:30-16:30, Friday 08:30-15:30 (39 hours per week) - 22 days...


  • Leeds, United Kingdom Page-Hired Full time

    **Customer Service Advisor - Leeds / Hybrid Working** - Salary of £22500 - reputable growing organisation in Leeds - excellent training and development plan - structured career path - excellent benefits - fab on site facilities - hybrid working - free parking - no shift patterns or weekends - great culture and vibrant team - lots of great incentives and...


  • Leeds, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £10.42 per hour. **Customer Service Advisor benefits**: - Weekly pay, - Free parking - Canteen - Free hot and cold beverages - Continuous training and development whilst on assignment - Hybrid Working Training is included to prepare you for this role **Customer Service Advisor role**: - To...


  • Leeds, United Kingdom HR GO Recruitment Full time

    **Customer Service Advisor** **Pay rate - £11.11** **Leeds LS27 ( Morley )** **ASAP start!** **Hours: Full time working hours, 5 days out of 7 between 8am-8pm** **What is in it for you?** - Located in the heart of Leeds LS27 ( Morley ) - Competitive hourly rate - Genuine career prospects - Weekly pay - Opportunity to get a permanent contract for the...


  • Leeds, United Kingdom Stratstone BMW Full time

    **Service Advisor (fixed-term, 6 months. Monday-Friday)** **Stratstone BMW Leeds** **Salary of £23,059 with excellent company benefits** Can you bring a passion for incredible customer service to a new career as Service Advisor at Stratstone BMW Leeds? As the UK’s leading luxury automotive retailer, we’re dedicated to providing an unparalleled...


  • Leeds, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn up to £20,300 per annum. **Customer Service Advisor benefits**: - Generous 9% employer pension contribution - 22 days holiday allowance (plus the option to buy or sell up to 5 days each year) - 50% off home, motor and pet insurance - Free travel insurance and Green Flag breakdown cover - Additional...


  • Leeds, United Kingdom XCL Group Full time

    **Role**: Customer Service Advisor **Location**: Seacroft, Leeds (All Office Based) **Salary**: £25,500 per annum **Hours**: 37-hour work week XCL Group are currently recruiting for a Customer Service Advisor for our client based in Seacroft, Leeds. This role is all office based, and they are looking for an individual who will be an integral part of the...


  • Leeds, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Leeds. We are customer-centric, social and supportive. Our work environment includes: - Casual work attire - On-the-job training - Safe work environment - Regular social events **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate and...


  • Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor Position in Leeds! - Working for a reputable Insurance Business! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable Insurance business! This would be an excellent opportunity for someone experienced within...


  • Leeds, United Kingdom Solo Search Full time

    **Position**: Customer Service Advisor **Suitable for**:Inbound** **Customer Service Advisor, Case Executive, Case Administrator **Location**:Leeds**, **West Yorkshire (close to train station)*** **Salary**:£21,255 plus bonus + bens **Please note that unfortunately, our client is unable to offer sponsorship** The main focus of the Customer Service...


  • Leeds, United Kingdom Bamford Contract Services Ltd Full time

    Customer Service Advisor - Permanent Role Monday to Friday - 37.5 hours per week £24,000 per annum - Leeds Our client, a leading student accommodation provider, is seeking a highly motivated and customer-focused individual to join their dynamic team as a Customer Service Advisor. This is a fantastic opportunity for a dedicated professional to provide...


  • Leeds, United Kingdom HR GO Recruitment Full time

    **Job Title: Customer Service Advisor**: - **Location: Leeds**: - **Salary/Hourly Rate: £11.44 per hour**: - **Job Type**:Temporary**: - **Working hours/days: Monday to Friday, 8.30am-4.30pm** HRGO Recruitment are looking for an enthusiastic and energetic character to join one of our clients based in Leeds as a Customer Service Administrator. You will...


  • Leeds, United Kingdom Technical Prospects Ltd Full time

    **Customer Service Advisor** **Offering £23,000 - £24,000 Basic Salary Plus Benefits.** **Customer Service Advisor - Key Responsibilities** - Create strong customer relationships and enhance the reputation of the business. - Managing and processing orders from start to finish. - Maintain a strong working relationship with all internal and external...


  • Leeds, United Kingdom Page Personnel Full time

    A new exciting Permanent Customer Service Advisor in Leeds! - Working for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable business within the Legal Sector! This would be an exceptional opportunity for someone...


  • Leeds, United Kingdom Wote Street People Full time

    **Customer Services Advisor** **£22K** **Leeds (LS25 2GA).** Fantastic national brand that specialises in removals and storage, offering a full range of professional removals and storage services for home and business. We are looking for a dynamic Customer service Advisor / Move Manger who is passionate about customer service and who has a proven track...