Courts Monitors

4 months ago


Bristol, United Kingdom AirHop Ltd. Full time

**Court Monitor Role**

A Court Monitor is in place to oversee the safe operation of the trampoline park while providing a friendly, responsive service to create an exceptional entertainment experience for our customers.

Your main duties are to ensure that all company policies are being followed and that all jump areas are properly maintained to ensure a safe and enjoyable experience for our customers. Your duties will include, but are not restricted to:

- Greet and assist customers entering the park.
- Explain jump areas and rules for each station.
- Ensure that all jumpers are following rules at all times, and actively enforcing them.
- Coordinate clearing the courts of jumpers whose wrist bands have expired.
- Coordinate clearing the courts or surrounding area when there is an injury.
- Respond to any injuries efficiently, ensuring they are treated as quickly and safely as possible.
- Use radios effectively to ensure communication between departments.
- Answer any customer queries and resolve any possible problems.
- Keep jump areas clean.
- Complete opening and closing duties.
- Report any issues to the manager on duty.
- Performing your job in a friendly, courteous manner.
- Performing other duties as assigned by the Manager or Shift Leader.

Our Court Monitors should work well in a team and work hard within their job role. They must also be able to work in a standing position for long periods of time, whilst continuing to bring a friendly and enthusiastic manner to our paying customers.

It is not necessary for applicants to be First Aid trained, but have a willingness to attend a course that the company will provide.

**Party Host Role**

As a Party Host you are reportable to the Party Supervisor and Party Manager, and will be trained to confidently deliver an exceptional birthday party experience to all customers. Your duties include, but are not restricted to:

- Delivering exceptional customer engagement and service as host for parties.
- Ensuring that all Standard Operating Procedures are completed to the required standards.
- Meeting and greeting the party and party parents.
- Create a fun party atmosphere for the children.
- Ensure that your party attends a safety briefing, prior to using the trampolines.
- Prepare the party room before each party as well as clean up and reset it ready for the next party.
- Ensure that pizzas are taken to the party room at the designated time.
- Entertaining and fulfilling the needs of the party, in particular while they use the party area.
- Report any problems to the Duty Manager.
- Other duties as assigned by the Party Supervisor, Management, or needed by the business.

Our Party Hosts should work well in a team and work hard within their job role. They must also be able to work in a standing position for long periods of time, whilst continuing to bring a friendly and enthusiastic manner to our paying customers.

It is not necessary for applicants to be First Aid trained, but have a willingness to attend a course that the company will provide.

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

Pay: £6.00-£11.44 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person


  • Courts Monitors

    3 months ago


    Bristol, United Kingdom AirHop Ltd. Full time

    **Court Monitor Role** A Court Monitor is in place to oversee the safe operation of the trampoline park while providing a friendly, responsive service to create an exceptional entertainment experience for our customers. Your main duties are to ensure that all company policies are being followed and that all jump areas are properly maintained to ensure a...

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