Court Usher

7 months ago

Bristol, United Kingdom Ministry of Justice Full time

Salary 1
- £21,149

Number of jobs available 1
- 1

Detail of reserve list 1
- 12 Months

Region 1
- South West

City/Town 1
- Bristol

Building/Site 1
- BRISTOL CIVIL JUSTICE CENTRE BRISTOL, BS1 6GR

Grade 1
- AA

Organisation Grade for MoJ 1
- AA

Post Type 1
- Permanent

Working Pattern 1
- Full Time, Part Time, Part Time/Job Share, Flexible Working

Role Type 1
- Operational Delivery

Job description 1

**Working Hours / Pattern**:
**Job Title: Usher**

**Grade: AA**

**Overview**

HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, along with non-devolved tribunals in Scotland and Northern Ireland, ensuring justice works for everyone.

Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.

**The key purpose of the role**

The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.

Usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress.

**Essential Skills & Criteria**:

- Strong customer focus and service skills
- Experience of working with the public in a busy public service environment.
- ** **Ability to use a computer at the level required for the work

Whilst initially you will be allocated to a specific court or office base, there will be a need for flexibility to work on an ad hoc basis at other courthouses and local HMCTS offices.

**Key responsibilities**:
**Reception of parties to court**
- Including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc.
- Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc.
- Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness Service as necessary
- Answering face to face enquiries
- Keeping parties informed of changes e.g., of courtrooms and hearing times

**Data Entry and recording**
- Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling e.g., issuing jury payments, spending petty cash under instruction.

**Post Handling**
- Opening, sorting, distributing and dispatching post as required
- Collecting and delivering post from appropriate offices

**Administration**
- Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
- Providing support to colleagues & judiciary outside of court / hearing times
- General clerical work, including use of computers and Switchboard
- Filling out forms
- Operating recording equipment and maintaining records of recordings of hearings
- Sort and deliver lists of hearings for internal & external notice boards

**Correspondence**
- Completing standard forms, etc where the information is clearly defined.
- Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.

**Monitoring Stock**
- Ensuring Court rooms are supplied against requirements for relevant forms and stationery
- Collecting and delivering stationary around the offices

**Operating equipment**
- Office and court equipment e.g., computers, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.

**Handling telephone calls**
- Answering standard enquiries and passing messages to others.

**Arranging meetings**
- Preparing rooms for hearings, tribunals, trials, meetings and** **clearing the court / hearing room down at the end of the day
- Using electronic diaries

**Other duties**

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

The job holder must be able to fulfil all spoken aspects of the role with confidence in English or (when specified in Wales) Welsh.

Additional Information 1

**Working Arrangements & Further Information**

**Flexible working hours**

The M

  • Court Usher

    2 weeks ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Court Usher - 73103** **£19,932** **Bristol**: **HM Courts and Tribunals Service** **Directorate**: South West Region **Job Title**:Court Usher **Number of Vacancies**:1 Post **Location**: Bristol Magistrates Court, Marlborough Street, Bristol, BS1 3NU **Grade**: Usher (AA) **Duration**:12 Months Fixed Term Contract **Salary**:National:...

  • Court Usher

    4 days ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Court Usher - 69245** **£19,932** **Bristol**: **HM Courts and Tribunals Service** **Directorate**:South West Region **Job Title**:Court Usher **Number of Vacancies**: 1Post **Location**: Bristol Civil Family Justice Centre, 2 Redcliff Street, Bristol, BS1 6GR **Grade**:Usher (AA) **Duration**:Permanent **Salary: National**:£19,932 - This position...

  • Court Usher

    7 months ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Court Usher - 78163** **£21,149** **Bristol**: **HM Courts and Tribunals Service** **Directorate: South West Region** **Job Title: Court Usher** **Number of Vacancies: 3**Posts** **Location: Bristol Crown Court, The Law Courts, Small Street, Bristol, BS1 1DA** **Grade: Court Usher (AA)** **Duration**:Fixed Term Contract up to 12 months.** **Salary:...

  • Court Usher

    7 months ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Court Usher - 75197** **£20,126** **Bristol**: **HM Courts and Tribunals Service** **Directorate**: South West Region **Job Title**:Court Usher **Number of Vacancies**: 1 Post **Salary**:National: £20,126 This position is available for external applicants as well as existing civil servants on level transfer. These appointments will be made on a fixed...

  • Court Usher

    7 months ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Court Usher - 76166** **£20,126** **Bristol**: This position is available for external applicants as well as existing civil servants on level transfer. These appointments will be made on a fixed term appointment, due to the time limited nature of the role. **Background**: The Court Usher acts as an essential first point of contact for all the court users...

  • Court Usher

    1 week ago

    Bristol, United Kingdom Brook Street Full time

    Brook Street are currently recruiting for a Court Usher for one of our government clients based in Bristol. This is a full-time role of 37 hours a week, Mon-Fri. This is a temporary role until 30.09.22 with the possibility of an extension. Pay rate is £10.86. Key Duties Include: " Ushering in a court room, getting parties within the court, collecting...

  • Usher

    7 months ago

    Bristol, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 358601**Salary**: - £22,096- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Assistant- AA**Contract type**: - Fixed term**Length of employment**: - For a period of up to 12 months**Type of role**: - Operational Delivery**Working pattern**: - Flexible working,...

  • Crown Court Clerk

    7 days ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Crown Court Clerk - 69022** **£25,827 - £27,170** **Bristol**: This position is available for existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis. **Background**: HM Courts and Tribunals Service (HMCTS) is one of government’s largest agencies, employing around 16,000 staff, with a...

  • Crown Court Clerk

    7 months ago

    Bristol, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 338898**Salary**: - £27,223 - £28,613- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- MoJ Grade EO**Contract type**: - Fixed term**Length of employment**: - For a period up to 12 Months**Type of role**: - Operational Delivery**Working pattern**: - Flexible...

  • Crown Court Clerk

    7 months ago

    Bristol, United Kingdom Ministry of Justice Full time

    Salary 1 - £27,223 - £28,613 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - South West City/Town 1 - Bristol Building/Site 1 - BRISTOL CROWN BRISTOL, BS1 1DA Grade 1 - EO Organisation Grade for MoJ 1 - EO Post Type 1 - Fixed Term Duration of appointment 1 - up to 12 Months Working Pattern 1 - Full Time, Part Time,...

  • Administration Officer

    5 days ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Administration Officer - 66433** **£21,775** **Bristol**: **Directorate: South West Region**: **Job Title / Grade: Administrative Officer (AO)**: **Number of Vacancies: 3**: **Location 1: Bristol Crown Court, The Law Courts, Small Street, Bristol, BS1 1DA**: **Location 2: Bristol Magistrates Court and Tribunals Hearing Centre, Marlborough Street, Bristol,...

  • Administrative Officer

    7 days ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Administrative Officer - 72013** **£21,775** **Bristol**: **Directorate: South West Region**: **Job Title / Grade: Administrative Officer (AO)**: **Number of Vacancies: 1**: **Location: Bristol Crown Court, The Law Courts, Small Street, Bristol, BS1 1DA**: **Duration: 12 Months Fixed Term Contract**: **Salary: National: £21,775**: These positions are...

  • Admin Officer

    1 week ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Admin Officer - 64716** **£21,775** **Bristol**: **Salary: National: £21,775**: - These positions are available for external applicants as well as existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis. _ **Background**: Good administrative staff with excellent customer service skills are...

  • Administrative Officer

    1 week ago

    Bristol, United Kingdom Ministry of Justice Full time

    **Administrative Officer - 74227** **£21,775** **Bristol**: These positions are available for external applicants as well as existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis. **Background**: Good administrative staff with excellent customer service skills are vital to the effective...