ATM'support Executive

5 months ago


Remote, United Kingdom NCR Full time

**About NCR**:
NCR Corporation (NYSE: NCR) is a leading software
- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
- Job Title**:ATM Support Executive**:

- Location**:Remote**:

- Salary**:£24,140.00 per annum**:

- Shift Pattern**:37.5 hour’s working week (Rotational shift work)**

**What is this role of an ATM Support Executive?**

As an ATM Support Executive you will be working within a small team with other experienced professionals. The role includes diagnosing, remote fault fixing as well as liaising with sites and other departments. Some of the responsibilities include making outbound calls, mailbox management, liaising with sites, tele-communication providers and various other departments about all aspects of our ATMs. Your role is to quickly identify the best course of action and ensure a quick resolution for the remote fix of a machine or put into place a plan of action to ensure the first time fix of an ATM. With upwards of 1.5 million individual transactions every single day this job is great for people who are able to think fast. This role requires you to think outside the box and problem solve, escalating to appropriate management where guidance is required. You are required to work as part of a team as well as an individual to ensure that set KPI’s are achieved.

**What will I be doing as an ATM Support Executive?**
- Provide a personable and professional service, usually under pressure.
- Manage ‘Tickets’ on the in-house database, ensuring a high level of organization.
- Diagnose faults and follow correct course of action.
- Problem solving following processes within a busy environment.
- Multi-task and make key decisions.

**Additional responsibilities/training**:

- Processing Adhoc requests, managing resources and work to key processes.
- Assisting our Customer Support Desk from time to time with taking inbound calls and engaging with our customers.

**What Will I Need to Succeed as an ATM Support Executive?**
- Good team player.
- Exceptional verbal and written communication skills.
- A passion for technology and innovation.
- An understanding of technology and experience in MS Office including Outlook / Excel / Word to track work flow, daily tasks and assisting in personal organisation.
- Excellent telephone manner and communication skills.
- Monday - Friday hours between 7am - 6 pm (Weekly rotation of 7am - 3:30pm and 9:30am - 6pm)
- 1 in 4 weekends with 2 lieu days in return (Saturday 8am - 5pm and Sunday 9am - 4pm)
- 2 bank holidays per year with lieu days in return for each bank holiday worked

**What benefits do I Get In Return?**
- £24,140.00 per annum..
- 24 days holiday, rises to 25 after 5 years’ service.
- Competitive defined contribution company pension with Fidelity.
- 50% Employer funded single private medical cover provided by Bupa, with the option to buy additional cover.
- Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.
- Employee life assurance.
- Employer funded Income protection scheme.
- Employee Assistance Programme, with 24/7 counselling service.
- Access to MYGYM discounts for membership offers and discounts.
- Access to a range of lifestyle discounts.

**EEO Statement**
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

**Job Types**: Full-time, Permanent

**Salary**: £24,140.00 per year

**Benefits**:

- Company pension
- Referral programme
- Work from home

Work authorisation:

- United Kingdom (required)

Work Location: Remote

Reference ID: R0135691



  • Remote, United Kingdom NCR Atleos Full time

    **About NCR Atleos** NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. - Job Title**:Field Support Executive**: - Location**:Remote**: -...


  • Remote, United Kingdom Support Revolution Full time

    **Telemarketing** Executive** **We have an excellent opportunity for a Telemarketing Executive to join our growing Commercial team.** **About the role**: In this role you will be responsible for conducting telemarketing activities to generate leads and drive sales, maintaining accurate records of sales activities, and collaborating with the Sales team to...


  • Remote, United Kingdom Give A Grad A Go Full time

    Remote working - meet once a month - The chance to develop your skills at multiple levels - 28 days paid leave **Please note this role is entirely remote.** **Company Description - Management Consultancy firm** You will be joining the most active providers of support to private equity investors on growth company team and organisation issues in the UK and...


  • Remote, United Kingdom Inspired Gaming UK Full time

    This is an exciting time to be working at Inspired Entertainment. The Digital business continues to grow year on year, entering new exciting, regulated, international markets, whilst capitalising on solid business relationships in existing markets. We create products that are very much in demand. The Account Support Executive will work alongside internal &...


  • Remote, United Kingdom Zendesk Full time

    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by...


  • Remote, UK, United Kingdom myGwork Full time

    This job is with Zoom, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. What you can expect​As an UpMarket Account Executive, you will be responsible for managing and growing relationships with high-value clients. Your purpose will be...

  • Research Executive

    5 months ago


    Remote, United Kingdom Stopgap Full time

    **Salary**:£160-180 per day (PAYE), 2 month contract **Location**:Homeworking **Job Type**:Freelance Senior Research Executive/Research Executive required asap by large research agency to support quantitative work. **THE COMPANY**: Large global research agency with excellent reputation. **THE ROLE**: As Research Executive/Senior Research Executive you'll...

  • Executive Assistant

    6 months ago


    Remote, United Kingdom Red Hat, Inc. Full time

    Limited support for the other EMEA Ecosystem leaders will be part of your responsibilities as far as time permits. Successful applicants must reside in a country where Red Hat is registered to do business. What You' will Do: - Provide full administrative support to the VP.- Own calendar and schedule management, anticipating needs, meeting preparation,...


  • Remote, United Kingdom Digital - Content & Projects Full time

    We have a really exciting new role available in our Digital Department as a Digital Projects Executive. Working within the Digital team, the key objective of this role is to support the Digital Marketing Manager for Projects with administration and coordination of all ongoing activities. This will primarily involve the administration and management of...

  • SEO Executive

    5 months ago


    Remote, United Kingdom Immigration Advice Service Full time

    The Immigration Advice Service (IAS) is a rapidly growing organisation offering top-notch immigration and asylum advice and representation in over eight countries. Ensuring exceptional service to our clients is at the heart of our success. As an SEO Executive, you will support our SEO Manager in achieving the business' vision of becoming a dominant player...


  • Remote, United Kingdom MB Group Full time

    MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented **Senior Client Executive**. The client is an industry heavyweight with a reputation for client centric claims management, technical innovation and leadership and, are looking to add an **Senior Client Executive** to grow and develop new and existing...

  • Executive Assistant

    5 months ago


    Remote, United Kingdom Revalue Nature Full time

    About Revalue exists to deliver a fundamental step-change in the quality and integrity of carbon projects. We do this by rethinking projects from the ground up - slightly better is not good enough - in order to build confidence in the market and deliver impact at a planetary scale. Our world cannot afford anything less. This mission drives us every...

  • Marketing Executive

    5 months ago


    Remote, United Kingdom Carter Brown - The Expert Service Full time

    **Lead Marketing Executive** Hours: Monday - Friday / 35 hours / 9-5 (flexible) Remote/Hybrid Position - Salary Range: £25,000 - £35,000 At Carter Brown, part of the Antser Group, we are at the forefront of delivering expert witness assessments to courts, local authorities, and panels across the nation. With a network of over 650 expert psychologists,...


  • Remote, United Kingdom Sitka Full time

    We are seeking a creative and enthusiastic Senior Marketing Executive to take on the exciting challenge of creating content and executing campaigns that resonate with our audience and drive business growth. **About Us** Sitka is a rapidly growing technology supplier, providing cutting-edge solutions to event organisers. Our technology provides event...


  • Remote, United Kingdom Gartner Full time

    **Description**: **About the job** What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the world’s leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business...

  • Solution Executive

    6 months ago


    Remote, United Kingdom Sphera Solutions Full time

    Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world. Sphera is a portfolio company of Blackstone, a U.S.based alternative asset investment company that focuses on...

  • Executive Assistant

    5 months ago


    Remote, United Kingdom Livestock Information Ltd Full time

    **Details**: **Reference number**: - 303868**Salary**: - £36,000- £36,000 - £40,000 per annum, depending on experience**Job grade**: - Other**Contract type**: - Permanent - Secondment**Length of employment**: - Unknown**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...


  • Remote, United Kingdom LOCALiQ Full time

    **Newsquest Media Group/ LOCALiQ** is currently seeking a Product Executive to join our remote working team. As one of the largest regional news publishers in the UK, we reach an audience of 41 million users online each month and 7 million readers weekly in print, across a portfolio of over 250 local news brands and magazines. This provides ample...

  • Marketing Executive

    5 months ago


    Remote, United Kingdom The Ardonagh Group Full time

    **Marketing Executive - Remote - ARD932759** Are you looking for a successful career within a growing national Marketing Team full of opportunity, where you will have flexibility and fun? It’s an exciting time here at Ardonagh Advisory as we continue to evolve our business and our Marketing function to help support our growth. **This is a remote,...

  • Marketing Executive

    6 months ago


    Remote, United Kingdom Petcover Group Full time

    **Job Overview & Responsibilities** Petcover is a global pet insurance provider covering all animals, from beloved beagles to majestic eagles, and a wide range of pet professionals and businesses. Already a market leader for pet insurance in Australia and New Zealand, we are now growing rapidly in the UK and Europe. Fully remote, this exciting hands-on...