Optical Assistant

5 months ago


Salford, United Kingdom Robert Glass Opticians Full time

We are looking for an experienced Optical Assistant with strong organisational skills and sales focus.

Applicants must have a minimum of three years experience of Optical retail. They will have a good understanding of the GOS/NHS processes and the requirements regarding practice compliance.

You will be highly motivated with excellent communication skills.

There is plenty of opportunity for progression within our four branches with support from team leaders and the entire Management team.

This role will be based in our Longsight branch (postcode M13 0WQ) but may require cover in our Cheetham Hill (postcode M7 4branch as per the business requirements.

**Duties**:

- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and maintain the appointment calendar
- Collect patient information and update electronic health records accurately.
- Competently carry out pre-testing procedures, such as visual acuity tests and tonometry
- Help patients select frames and lenses based on their prescription and style preferences
- Take accurate measurements for frame fitting and adjustments
- Educate patients on recommended eyewear care and maintenance
- Process GOS claims, Opera enquiries etc

**Experience**:

- Previous experience working as an optical Assistant is essential, ideally more than 3 years.
- Familiarity with all Optical admin requirements (diary booking & planning, GOS submissions, Cues triage included)
- Excellent customer service skills with the ability to communicate effectively with patients
- Strong attention to detail and organisational skills
- Proficient in using electronic health records systems

**Job Types**: Full-time, Part-time

Pay: £21,500.00-£25,000.00 per year

Expected hours: 24 - 40 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Optical Retail: 3 years (required)

Work Location: In person


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