Social Care Administrator
7 days ago
**Social Care Administrator/ Business Support Officer**
Safe Haven Accommodation have a fantastic new Administrator role available
**About Safe Haven Accommodation**:
At Safe Haven Accommodation, we specialise in providing a range of supported accommodation and supported living services for semi-independent Looked After Children from the age of 16+.
Our mission is to safeguard young people from anything and anyone who can harm their welfare and to support and empower young people to learn and develop the skills they need to become independent
Our vision is for our young people to be able to live independently and achieve their full potential in life, giving them a brighter future
**What your duties will be**:
- Handle calls in the office from service users, professionals and staff
- Add new staff to SHAs online case management system and ensure they are always linked to the profiles of the service users they are working with
- Monitor staff records and provide coaching and feedback to ensure records produced are to a high standard
- Upon placement of new service users, set up service up profiles on case management system, acquire and update this with information from Local Authority and create risk assessment
- Create and send weekly updates to professionals for each service user
- Report and follow up on maintenance issues concerning YP properties
- Take minutes at meetings and share information where appropriate
- Archive young person files and send to Local Authorities in line with contract when placements end
- Prompt the completion of staff supervisions, ensure documents are completed and uploaded onto staff systems
- General administrative duties arranging transport, chasing social workers for paperwork, chasing and uploading receipts from staff.
**What were looking for**
- able to demonstrate previous administrative experience
- be willing to undertake an enhanced DBS
- able to communicate clearly and effectively, verbally and in writing, with young people, colleagues & professionals
**Come and join our amazing team**
**Experience of working with young people is desirable but not essential.**
**Hours of work (37.5 hours)**:
08:30 - 17:00 - Monday to Friday (hour lunch)
A full job description & Safeguarding Policy can be viewed at viewed on the Safe Haven website.
We are also committed to equality, valuing diversity and working inclusively across all of our activities. We aim to have a workforce that represents a variety of backgrounds and cultures and can provide the relevant knowledge, abilities and skills for our organisation.
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