Care Home Administrator
3 days ago
To manage the administrative procedures within the home alongside the Home Manager and to provide reception cover, promoting the home and company to potential customers, appropriate authorities and colleagues in a caring and professional manor. Assist the manager for the day-to-day running of the Care Home, and ensure that all Company policies and procedures, and all legal requirements, are adhered to within the defined timescales.
- NVQ Level 3 or equivalent in administration
- Previous administration experience
- GCSEs or equivalent including Maths and English
- Recruitment and selection inc HR
- Satisfactory Enhanced Disclosure Barring System check (DBS)
- Satisfactory Independent Safeguarding Authority check (ISA)
- C.Q.C awareness and Social Services/ Contracts & Monitoring
- Ability to communicate effectively at all levels
- Experience in working within this sector
- Motivated and able to work to deadlines in a busy environment
Reception / Entrance area is tidy and information displayed is up to date and available, and creates an impression.
Visitors are made to feel welcome and the visitor’s book is completed.
To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manor, being aware of the need to maintain confidentiality at all times regarding staff and residents.
Liaise and build relationships with relatives, residents, professional service providers and visitors.
Comfort relatives at times of distress ensuring that they receive privacy and empathy
Undertake the position of appointee for residents without a living next of kin or any other person willing to accept the responsibility.
To perform secretarial / clerical duties as required by the Company/ Manager
**Job Types**: Full-time, Permanent
**Salary**: From £9.15 per hour
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
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