Head of HR Hygiene Operations

2 weeks ago

Caerphilly, United Kingdom PHS Group Full time

**Head of HR (Hygiene Operations)**

**Full Time, permanent position**

A rewarding opportunity is now available here at phs Group to become our Head of HR for Hygiene Operations. You’ll be joining in a key leadership role within the leading hygiene services provider in the UK, where you will provide a full Business Partnering service to the Hygiene Operations Director and their team. This is an excellent role for a strategic and commercially minded HR Leader who has the energy, drive and passion to increase engagement, productivity, and support in the delivery of commercial success.

**About the role**

Our Head of HR for Hygiene Operations will provide proactive, professional, and straightforward advice and support to the Hygiene Operations Management team, Operations Centre Managers and Service Managers. A dynamic HR approach is needed to drive up engagement and productivity, to increase gender equality across senior and front-line roles, and to have a positive impact on retention. As a member of the HR Leadership team, you will contribute proactively to the design and delivery of an effective People Plan and therefore the commercial success of phs. This role is very hands on, although you’ll be based from home you will be required to be in Caerphilly one day per period and in depots 2-3 days a week.

**Key Accountabilities**
- Drive the required increase in retention through understanding and acting on data
- Improving management capability, working very closely with the Resourcing team, and being visible and involved in the business.
- Champion improved engagement to increase retention, improve customer service and drive-up productivity.
- Provide proactive and practical advice and support to key Directors and Managers and their divisions/businesses.
- Champion effective organisation development and design,
- Identification and resolution of risks and gaps, and delivery of any necessary restructuring or right-sizing.
- Manage identification of talent development, talent retention and succession planning.
- Identify training needs then work closely with the Head of Learning and Development to ensure effective management, sales and service training and development are in place
- Champion and bring to life the phs values and behaviors.
- Work closely with the Resourcing team to attract, recruit and onboard high-quality individuals with the right behaviors and skills
- Champion employee engagement and drive high response rates to the annual employee engagement survey.
- Review outputs and work with the Hygiene Operations team to produce and deliver an effective action plan.
- Work closely with the Head of Internal Communications to ensure there is a relevant
- Ensure effective pay and benefits arrangements are always in place.
- Ensure robust and effective market reviews take place and lead salary review planning and implementation.
- Lead manage and deliver a customer focused and efficient HR administration process for Hygiene Operations.
- Delivery of activities to budget/forecast.

**The Behaviors, Skills and Experience we are looking for**:

- Proven track record as an HR leader in a fast-moving blue collar service operations business.
- Proven track record increasing retention and driving up engagement and productivity.
- Strong communicator able to work with Comms teams and own delivery of the comms plan.
- Able to identify design and deliver commercially focused HR solutions to business opportunities and issues.
- Proven experience of contributing to the delivery of excellent customer service.
- Able to improve management capability through TNA, coaching and hands on support.
- Able to deliver effective performance management and succession planning programmes in operations focused organisations.
- Energy, drive and passion.
- First class influencing, communication and presentation skills at all levels.
- Strong team player.
- Does the right thing not the easy thing.
- Works hard to deliver results personally, and through teams.
- Maintains and develops their own expertise, and the skills and knowledge of others.
- Works to continually improve phs products and services. Identifies and implements ways of doing things better.
- Takes responsibility.

**In return for your commitment and expertise**:

- A competitive salary.
- Annual bonus.
- Company car or car allowance.
- Training opportunities to expand your skills
- 25 days holiday plus bank holidays (31 days in total).
- Buy / Sell holiday scheme.
- Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’.
- Other benefits such as free parking onsite, improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more

**About phs**:
**phs Group** was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 61 years of business.
- At

  • Hygiene Operative

    4 weeks ago

    Caerphilly, United Kingdom Castle Dairies Ltd Full time

    Castle Dairies are an award-winning butter manufacturer based in Caerphilly, South Wales. We have an exciting opportunity for a Hygiene Operative to join our Hygiene team. This is a part-time permanent position working Monday to Friday. **Hours of Work**: 6am - 12pm. **Key Tasks & Responsibilities** - Cleaning offices and canteens - Post cleaning checks to...

  • Hygiene Operator

    3 weeks ago

    Caerphilly, United Kingdom Peter's Food Service Full time

    **Job description** Peter's Food Service is currently recruiting for 'Production Hygiene Operatives'. Duties will involve cleaning and sterilising our food preparation equipment ready for production processing. We have permanent contracts available Overtime available and paid at time and a half (Sunday - Double Time) Bank Holiday working paid at time...

  • Hygiene Operator Day Shift

    3 days ago

    Caerphilly, United Kingdom Peter's Food Service Full time

    **Working as part of the (hygiene) ancillary cleaning team in a dual role. This is split into two areas. Working in the factory for the first part of the shift then in changing rooms / offices for the latter part of the shift. To be discussed in more detail at interview stage** **Areas of responsibility include the cleaning and upkeep of all factory hand...

  • HR Administrator

    4 weeks ago

    Caerphilly, United Kingdom Elysium Healthcare Full time

    **Introduction**: Are you looking for a career where you are valued and recognised? If so, join Cefn Carnau as an HR Administrator and be a part of a supportive team in Caerphilly. As an HR Administrator, you will be supporting the service's recruitment process, from welcoming new starters, organising training to managing leaving requests. You will liaise...

  • HR Advisor

    5 days ago

    Caerphilly, United Kingdom PHS Group Full time

    **HR Advisor** At phs Group we have a great opportunity within our HR team for a HR Advisor to support our specialist business's. **Key Responsibilities of the role**: - Absence management, encourage and support effective communication and early intervention to prevent issues - Ensure the absence process is being followed by managers - Support Managers...

  • HR Administrator

    2 weeks ago

    Caerphilly, United Kingdom Elysium Healthcare Full time

    Introduction:Are you looking for a career where you are valued and recognised? If so, join Cefn Carnau as an HR Administrator and be a part of a supportive team in Caerphilly.As an HR Administrator, you will be supporting the service's recruitment process, from welcoming new starters, organising training to managing leaving requests.You will liaise with new...

  • Head of Operations

    2 months ago

    Caerphilly, United Kingdom D R Newitt & Associates Full time

    I am currently headhunting for a Head of Operations for growing business based in Gwent. This role would suit a Production, Supply Chain or Engineering focussed professional looking to have full operational responsibility for a growing business.You will be closely involved in the businesses strategic planning and the delivery of its operational excellence...

  • Forklift Driver Yard Operator Hygiene

    3 days ago

    Caerphilly, United Kingdom Peter's Food Service Full time

    **Reporting directly to the Hygiene manager while working with the Hygiene services team in ensuring all yard /factory waste is controlled, upkeep of yard and areas. Weighing and tipping of waste to trailer, keeping the silo areas clean and tidy. Checking and cleaning the following as required - DAF plant, AHU’s & cooling towers.** **Main responsibilities...

  • HR Manager

    2 weeks ago

    Caerphilly, Caerphilly, United Kingdom Page Personnel Full time

    HR Manager - SME sized business - Caerphilly Blend of strategic business partnering and operational work Client Details The organisation is a mid-sized SME within the industrial sector based in Caerphilly. It has established a strong reputation for its high-quality products and is recognised as a key player in the industry. The business has been...

  • HR Advisor

    3 weeks ago

    Caerphilly, United Kingdom Link Financial Outsourcing Full time

    Link Financial Outsourcing are looking for a HR Advisor to join our highly skilled and experienced HR team on a permanent basis. **Role Overview** As a HR Advisor you will support the HR Manager and Head of HR with daily duties, and to advise both line managers and employees. You will be working as part of a proactive, innovative, and responsive HR team to...

  • HR Manager

    4 weeks ago

    Caerphilly, Caerphilly County, United Kingdom Page Personnel Secretarial & Business Support Full time

    HR Manager - SME sized business - Caerphilly Blend of strategic business partnering and operational work Client Details The organisation is a mid-sized SME within the industrial sector based in Caerphilly. It has established a strong reputation for its high-quality products and is recognised as a key player in the industry. The business has been operating...

  • Legionella Risk Assessor

    4 weeks ago

    Caerphilly, United Kingdom Red Kite Recruitment Group Full time

    EXPERIENCED LEGIONELLA RISK ASSESSOR NEEDED FOR A WATER MANAGEMENT AND FACILITIES SERVICE COMPANY. CLIENT: - The client is an established and successful water services company operating across the UK. They provide hygiene, treatment and legionella services and provide high quality work that have earned them renown in the industry. ROLE: - As a legionella...

  • HR Administrator

    4 weeks ago

    Caerphilly, United Kingdom Page Personnel Finance Full time

    PART TIME HR ADMINISTRATOR - CAERPHILLY - TEMP TO PERM FLEXIBLE HOURS - UP TO £25,000 PLEASE APPLY BELOW! **Client Details** Based in Caerphilly, the organisation has been operating in the business services space for over 10 years. You will be joining an organisation that's ambitious, fast paced, dynamic and collaborative. The organisation is currently...

  • HR Administrator

    2 weeks ago

    Caerphilly, United Kingdom Page Personnel Finance Full time

    PART TIME HR ADMINISTRATOR - CAERPHILLY - TEMP TO PERMFLEXIBLE HOURS - UP TO £25,000PLEASE APPLY BELOWClient DetailsBased in Caerphilly, the organisation has been operating in the business services space for over 10 years. You will be joining an organisation that's ambitious, fast paced, dynamic and collaborative. The organisation is currently undergoing...

  • HR Assistant

    4 weeks ago

    Caerphilly, United Kingdom DS Smith Full time

    About the role We are looking for a HR Assistant to join us at our Business Services Centre in Caerphilly on a 6 month fixed-term contract. In the HR Assistant role, you will focus on HR Administration and Payroll, and will need to enjoy helping people and be driven by quality customer service. We are always striving for continuous improvement, so alongside...

  • HR Assistant

    3 weeks ago

    Caerphilly, United Kingdom DS Smith Full time

    **About the role** We are looking for a HR Assistant to join us at our Business Services Centre in Caerphilly on a 6 month fixed-term contract. In the HR Assistant role, you will focus on HR Administration and Payroll, and will need to enjoy helping people and be driven byquality customer service. We are always striving for continuous improvement, so...

  • Senior HR Advisor

    3 weeks ago

    Caerphilly, United Kingdom Peter's Food Service Full time

    **Senior HR Advisor** **About the role** This is a ‘hands on role’, involving playing an integral part in employee relations and working at an operational level whilst driving business initiatives. **Requirements of the role** Support the Group HR Manager taking ‘lead’ responsibility for specific areas. The post holder will effectively liaise...

  • HR Assistant

    2 weeks ago

    Caerphilly, United Kingdom DS Smith Full time

    About the roleWe are looking for a HR Assistant to join us at our Business Services Centre in Caerphilly on a 6 month fixed-term contract. In the HR Assistant role, you will focus on HR Administration and Payroll, and will need to enjoy helping people and be driven by quality customer service. We are always striving for continuous improvement, so alongside...

  • HR Assistant

    2 weeks ago

    Caerphilly, United Kingdom DS Smith Full time

    About the roleWe are looking for a HR Assistant to join us at our Business Services Centre in Caerphilly on a fixed-term contract lasting approximately 3 months. In the HR Assistant role, you will focus on HR Administration and Payroll, and will need to enjoy helpingpeople and be driven by quality customer service. We are always striving for continuous...

  • HR Assistant

    2 weeks ago

    Caerphilly, United Kingdom DS Smith Full time

    About the roleWe are looking for a HR Assistant to join us at our Business Services Centre in Caerphilly on a 6 month fixed-term contract. In the HR Assistant role, you will focus on HR Administration and Payroll, and will need to enjoy helping people and be driven byquality customer service. We are always striving for continuous improvement, so alongside...