Visitor Experience Assistant

5 months ago


East Fortune, United Kingdom National Museums Scotland UK Full time

**National Museums Scotland** is one of the leading museum groups in Europe. With one of the largest and most diverse collections in the world, we are responsible for the acquisition, preservation and display of a substantial part of Scotland’s cultural, historic and national heritage.

Millions of local and international visitors enjoy our four museums each year, and we also introduce our collections to a much wider audience than can physically visit our museums through, touring exhibitions, loans, community engagement, digital programmes and research.

Over the last decade, we have invested over £120 million in our sites and have more than doubled our visitor numbers, with over 3 million people now visiting our four museums. Alongside this, we have continued to transform how we communicate and engage with our audiences.

Our Museum of Flight is located on the site of the UK’s best preserved Second World War airfield and has a collection of over 50 aircrafts and Scotland’s only Concorde

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

**Responsibilities**:
As Visitor Experience Assistant with National Museum of Flight you will:

- Be proactive, approachable and visitor focussed in being ready to offer support, directions and assistance to visitors.
- Be visible at all times, maintaining a consistent, engaging and professional manner in providing a high-quality customer service.
- To support a broad range of public programmes, exhibitions and events e.g. facilitating group visits and learning events for a wide range of visitors.

**Requirements**:

- Friendly and approachable
- Good organisational and communication skills.
- Excellent attention to detail.
- Able to resolve incidents to a satisfactory outcome,
- Able to travel reliably to site
- Work to a systematic rota that includes weekend working

**Extra Benefits**:

- Civil service pension (26.6% employer contributions)
- Generous Annual leave: 36.5 days (pro rata where appropriate & Inclusive of public holidays)
- Cycle to Work scheme
- Free access to national (and international) museums and exhibitions
- Exclusive discounts on both local and national high street and online retailers



  • East Fortune, United Kingdom National Museums Scotland UK Full time

    **National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world!**: **We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.** **Benefits of joining us as our Visitor Experience Team Leader will include**: - Civil service pension (26.6%...


  • East Kilbride, United Kingdom National Museums Scotland UK Full time

    **National Museums Scotland** is one of the leading museum groups in Europe. With one of the largest and most diverse collections in the world, we are responsible for the acquisition, preservation and display of a substantial part of Scotland’s cultural, historic and national heritage. Millions of local and international visitors enjoy our four museums...


  • East Kilbride, United Kingdom National Museums Scotland UK Full time

    **National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world!** **We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.** **Benefits of joining us as our Visitor Experience Team Leader will include**: - Civil service pension (26.6%...

  • Visitor Assistant

    6 months ago


    East Cowes, United Kingdom English Heritage Full time

    As an Osborne Visitor Assistant, you will join an amazing team of employees and volunteers, making sure visitors have a great time from the moment they arrive until they say goodbye. This is a varied role and some days will be busy from start to finish, whereas others may be quieter especially on the wetter days! No two days are the same. Osborne was once...


  • East Linton, United Kingdom The National Trust for Scotland Full time

    To maximise our visitors’ enjoyment of Preston Mill & Phantassie Doocot by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure. Specifically, to ensure the smooth and safe operations in Admissions, Tours, Retail, Catering and Events activities making the...


  • East Midlands, United Kingdom BIAZA Full time

    ZSL - Whipsnade Zoo - East Midlands**Contact**: **Sector**: - Education**Type**: - Paid**Contract type**: - Full-time**Salary**: - £22,625 (Inclusive of 10% weekend enhancement)**Overview of the Role** Visitor Activities Officers play a crucial role in the visitor facing journey delivering excellent customer service and ensure the programme is aligned...

  • Health Visitor

    6 months ago


    East Kilbride, United Kingdom NHS Scotland Full time

    **The Role**: We have an exciting opportunity for an Health Visitor to join our team at Greenhills Health Centre. The main role for the Health Visitor (HV) is to be the designated named HV for all Children within their caseload from antenatal to school entry age, excluding the unborn child. This requires the HV to commence the child’s planning process. To...

  • Health Visitor

    5 months ago


    East London, United Kingdom ProMedical Full time

    **Location**: East London **Employer**: NHS Trust **Contract Duration**: 6 Months **Salary**: Competitive, based on experience **Job Type**: Full-Time **Start Date**: As soon as possible Job Summary Key Responsibilities - **Health Assessments**: Conduct health assessments and developmental reviews for children under the age of five. - **Support and...

  • Band 6 Health Visitor

    4 weeks ago


    East London, United Kingdom ID Medical Group Services Full time

    Are you a skilled Band 6 Health Visitor looking for a new challenge? We have an exciting opportunity at North East London NHS Foundation Trust.Key DetailsContract type: LocumShift: Full-TimeType of Shift: DaysPay rate: £27 per hourDuties: Health visitor dutiesAs a leading medical recruitment agency, ID Medical Group Services understands the importance of...


  • East Kilbride, United Kingdom NHS Scotland Full time

    **The Role**: The purpose of Public Health is to improve health and social wellbeing through taking a population wide perspective for Public Health improvement, focusing on tackling inequalities. This is achieved through the responsibility of working with individuals/families/groups/partner agencies to identify health needs, raise awareness of health and...


  • East London, United Kingdom Ballymore Full time

    Job Summary:As a Customer Experience Ambassador at Ballymore, you will play a crucial role in delivering exceptional service to our residents. Your primary responsibilities will include managing the security of residents and the building, ensuring the smooth operation of communication systems, and providing a welcoming experience for guests and clients....


  • East Midlands, United Kingdom Stadium Experience Full time

    Head of Commercial PartnershipsWe are seeking a highly skilled and experienced professional to lead the growth of our commercial revenue through cricket-related sponsorship, advertising, and hospitality sales at Stadium Experience.This role will be a hands-on sales position driving the acquisition, activation, management, and sustainability of the Club's...


  • South East, TW QJ, United Kingdom Ambassador Theatre Group Full time

    About the RoleWe are seeking a charismatic and welcoming individual to join our Customer Experience Team at Richmond Theatre.As a key ambassador for our venue, you will be responsible for delivering exceptional customer service and creating memorable experiences for our visitors.You will work closely with our events team to ensure a smooth and enjoyable...


  • Fortune Green, United Kingdom CV-Library Full time

    Level 3 Teaching Assistant - Camden, London Do you have experience working with young children in a Primary School? Perhaps you want to gain teaching experience before undertaking teacher training? Would you like to be a part of an outstanding primary school with a friendly and supportive team? Is this sounds like you, then please apply today! **Camden...


  • East Hoathly, United Kingdom Barchester Healthcare Full time

    About the RoleAs a Housekeeping Assistant at Barchester care home, you will be responsible for maintaining a clean and safe environment for our residents, visitors, and staff.The role involves a variety of housekeeping and cleaning tasks, ensuring the home is tidy and welcoming.Key ResponsibilitiesMaintaining high standards of cleanliness and hygiene in all...


  • Fortune Green, Greater London, United Kingdom Academics Ltd Full time

    Role Overview:A dedicated and enthusiastic Higher Level Teaching Assistant (HLTA) is required to join the supportive team at Academics Ltd. The HLTA will assist teachers in delivering high-quality education and support to students across all primary year groups.This role is essential for covering teacher absences, leading small group interventions, and...


  • East Ham, United Kingdom Game Nation Full time

    We’re Game Nation, we’re the rising star operator of high street Slots Clubs. Rapidly expanding across the UK, we’re looking for talented people to join our business. We’re currently recruiting for part time night Customer Service Team Members for our East Ham Venue Flexibility and a passion for dealing with customers are vital for these...


  • East London, United Kingdom Ballymore Full time

    Job OverviewWe are seeking a highly motivated and organized Facilities Maintenance Assistant to join our team at Ballymore. As a key member of our facilities team, you will be responsible for ensuring that all areas are cleaned to the highest standard possible.About the RoleThis is a full-time, permanent position working Monday to Friday, 7am - 4pm with an...


  • East Wretham, United Kingdom CV-Library Full time

    Norfolk Wildlife Trust is looking for a Reserve Assistant to be stationed at the NWT East Wretham Heath Reserve, as well as at several other reserves located within the Brecks. Brecks Reserve Assistant Salary: £24,375 per annum Contract type: Permanent Working hours: Full time Location: East Wretham Heath, Thetford Road, Wretham, East Wretham,...


  • East Grinstead, United Kingdom Brendoncare Foundation Full time

    **Summary** - Catering Assistant - East Grinstead - Bank contract available - £12.27 per hour - Cooking with fresh ingredients - Free Meal on Shift - Free parking - Uniform provided Brendoncare is a charity which provides a range of connected services for people in later life including care homes, extra care housing, community support services and clubs...