Leisure Services Performance Officer

2 weeks ago


London, United Kingdom Lambeth Council Full time

**Leisure Services Performance Officer**

**Scale 6: Starting salary £32,418 pa raising in annual increments to £33.510 per annum incl LW**

**Hybrid working**

**Help create our new in-house leisure service**

Lambeth is one of the most vibrant and diverse boroughs in London, and we provide services ranging from planning to schools for some 333,000 residents and hundreds of businesses. We bring something different to the team. But we are connected by a shared ambition - to make life better for our community. And when it comes to our new in-house leisure service, Active Lambeth, you will make your own major contribution to that.

This is an exciting opportunity to help shape our new leisure service right from the start. Reporting to the Performance and Administration Manager and based within our Resident Services directorate, you will have an incredibly rewarding role within Active Lambeth. The management of our eight leisure centre facilities is coming back in-house from 1 April 2023 and you will be responsible for different aspects of their operation and contributing towards shaping our new systems, providing technical support, and raising our profile.

The Performance Officer will provide technical support for the Active Lambeth leisure service, primarily focused on effectively managing the collection and analysis of data for key performance indicators (KPIs). You will support regular performance reporting, accreditation schemes and compliance monitoring. We are looking for someone with excellent written and verbal communication skills, knowledge of performance management and KPI tracking.

The roles will see you working closely with corporate and divisional teams ranging from marketing and IT to commercial development.

We will look to you to provide your support and expertise, ensure technical systems and marketing strategies are working effectively to record and analyse data and further engage with residents to promote the use of our services.

A self-starter with impressive skills, you will bring us your knowledge of running campaigns, troubleshooting systems and performance management. You will also believe in working collaboratively with a wide range of stakeholders.

In addition to the salary, we offer attractive benefits, please click on the link to view Lambeth Employees' Benefits

Job Description and Person specification

**Closing date: Wednesday 22 February 2023 at midnight
Lambeth is committed to Safer Recruitment and aims for quality services and equal opportunities for all.



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