Marketing & Communications Web Content Officer

2 weeks ago


London, United Kingdom Albert Kennedy Trust Full time

**About Us**

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. Currently 24% of young people facing homelessness in the UK identify as Lesbian, Gay, Bisexual or Transgender, and 77% cite abuse and rejection by their families after coming out as the primary reason for seeking help. The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a digital service providing support and opportunities for e-mentoring across the UK. In 2012, akt opened the UK’s first emergency safe house for young LGBT people in the UK. akt works with over 2,000 vulnerable young people a year providing both face to face and online assistance.

**Job Summary**

**This is a part time role, working 21 hours per week over 3 days. The pro rata salary for this role is £13,200 - £15,000 per annum (£22,000 - £25,000 per annum full time equivalent).**

The Marketing and Communications Web Content Officer plays a key role within the growing Marketing and Communications team to help us provide online content to support for LGBTQ+ youth at risk of homelessness, publish research and reports to campaign for change, and launch fundraising appeals. We are currently launching a new website, and we need support with updating the new website with content, as well as maintaining the website once we have launched.

In this role, you’ll review and update our website content to ensure it meets the needs of our audiences and supports a seamless user journey and experience. You will learn to use analytics tools to make recommendations around content, page layout and SEO, while working with different teams to ensure content is relevant and engaging.

We’re looking for a driven individual who can use their digital expertise to develop our website, improve our user journeys and help us to support even more LGBTQ+ youth.

We’re looking for a pro-active digital marketer to help bring our story to life online through the website. You’ll be a strong copywriter and have experience of using a CMS to manage website content. You’ll be familiar with digital accessibility, search engine optimisation (SEO), website analytics. You’ll have knowledge of UX best-practice, an eye for detail and a keen interest in digital innovation. You’ll be able to work both independently and as part of a team, with excellent interpersonal, written and verbal communication skills and you'll be confident communicating with individuals and groups both within and outside of the university.

**Application deadline: 9am on Monday 27th February 2023**

**Interviews: w/c Monday 13th March 2023



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