Scheduler

2 months ago


Bishop's Stortford, United Kingdom Newman Office Personnel Full time

Overview:
A great opportunity to progress your career within a highly successful organisation.

Booking out relevant field based engineers day to day appointments and site visits.

Use of internal system Word Excel and Outlook

Taking queries and customer calls, logging faults and dispatching engineers

Processing orders and organising / processing the necessary parts

Providing quotes to customers

Completion of processes to close and invoice jobs

Keep updated on caseload and provide reports on status of customer jobs

Deal with complaints to escalation to management status

**MUST have office background in customer services and scheduling ideally**

Ability to build rapport and provide good written and verbal communications

Self starter with initiative and can work unsupervised

NP4238

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- On-site parking

**Experience**:

- Customer support: 3 years (preferred)

Work Location: In person

Reference ID: NP4238


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