Team Administrator

6 months ago

Hailsham, United Kingdom Sussex Partnership NHS FoundationTrust Full time

The South East Forensic Child and Adolescent Mental Health Service (FCAMHS) is a specialist referral service which is accessible to all services and organisations that work with children and young people who are high risk with complex needs in the South East of England.

The service operates across the South East Region and is run collaboratively between three mental health trusts - Sussex Partnership NHS Foundation Trust, Surrey and Borders NHS Foundation Trust and North East London NHS Foundation Trust.

We are a friendly and supportive multidisciplinary team who work with young people up to the age of 18. Our hours are Monday to Friday 9am to 5pm.

The post is based at Highmore, Hailsham, East Sussex.

We are looking for a team administrator who will work alongside the team, assisting with supporting the service delivery.

You will work directly for the Forensic CAMHS Service providing a comprehensive and highly efficient secretarial and administrative support service to them and their teams as appropriate.

To be responsible for the management of effective office systems, including appointment booking, multiple diary management and robust filing systems.

To provide excellent administrative and secretarial support, using appropriate software packages, working to strict timescales and to a very high standard of accuracy, following correct Trust presentation standards. Documents include meeting minutes and agendas, clinical reports and clinical managerial correspondence.

The South East Forensic Child and Adolescent Mental Health Service (FCAMHS) is a specialist referral service which is accessible to all services and organisations that work with children and young people who are high risk with complex needs in the South East of England.

The service operates across the South East Region and is run collaboratively between three mental health trusts - Sussex Partnership NHS Foundation Trust, Surrey and Borders NHS Foundation Trust and North East London NHS Foundation Trust.

We operate a ‘consultation and liaison’ approach to work collaboratively with the referrer and all other relevant agencies, such as schools, Social Services, CAMHS, Police and Youth Offending Services, to provide a local, timely and coordinated assessment and care plan, which gives an appropriate level of treatment that is balanced with the needs of the individual

Our focus is on staff wellbeing, we have regular 1-1 meetings where we can discuss things confidentially and we encourage peer support and training.

To work directly for the Forensic CAMHS Service providing a comprehensive and highly efficient secretarial and administrative support service to them and their teams as appropriate.

To be responsible for the development and management of effective office systems, including appointment booking, multiple diary management and robust filing systems. Uploading referrals to Carenotes, maintaining Excel spreadsheets, uploading documents to Carenotes and adding diary appointments.

To provide excellent administrative and secretarial support, using appropriate software packages, working to strict timescales and to a very high standard of accuracy, following correct Trust presentation standards. Documents include meeting minutes and agendas, clinical reports and clinical managerial correspondence.

To plan team events, booking venues as appropriate, arranging catering, equipment requirements and producing detailed delegate packs.

To service monthly team meetings, ensuring agenda’s and meeting minutes are distributed in a timely manner with agreed action points noted. Travel to various sites will be required.

To maintain personnel information concerning staff and assist in staff documentation systems (e.g. sickness absence, reporting /recording systems).

To photocopy and distribute documents both internally and externally as required.

To carry out other general office duties eg. laminating, and shredding of confidential papers and documents.

To be proactive in organising and prioritising workload, managing own time effectively, highlighting problems as they arise and proposing possible solutions within available resources.

Office Administration

Attend and fully participate in regular team meetings, to assist the development of best practice and standardisation of administration processes across the service.

To be responsible for maintaining the team’s Trust policy and procedure folders as and when updated versions are available.

To maintain and monitor electronically held clinical caseload and contact information for the Service, ensuring data held on the Trust Information Systems is accurate and up to date at all times.

Assist the Service in developing, implementing and maintaining care group specific policies, protocols and related systems and propose changes to administrative protocols and related systems.

Assist with the management of the care group office environment, setting the appropriate standards and culture,

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