Customer Representative
3 weeks ago
**Responsibilities**:
- Communicate with customers in-person to provide information about products or services
- Assist customers with orders, refunds, or exchanges
- Perform data entry to update customer records accurately
- Analyze customer needs and recommend suitable products or services
- Upsell additional products when appropriate
- Maintain a high level of professionalism and phone etiquette at all times
**Experience**:
- Previous experience in customer service or a related field is preferred
- Strong communication skills with the ability to interact effectively with customers
- Excellent problem-solving abilities to address customer concerns promptly
**Job Types**: Full-time, Permanent
Pay: From £25,069.58 per year
**Benefits**:
- On-site parking
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester, M2 5HT: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 28/05/2024
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