Customer Representative

3 weeks ago


Manchester, United Kingdom CHANNEL ALT LTD Full time

**Responsibilities**:

- Communicate with customers in-person to provide information about products or services
- Assist customers with orders, refunds, or exchanges
- Perform data entry to update customer records accurately
- Analyze customer needs and recommend suitable products or services
- Upsell additional products when appropriate
- Maintain a high level of professionalism and phone etiquette at all times

**Experience**:

- Previous experience in customer service or a related field is preferred
- Strong communication skills with the ability to interact effectively with customers
- Excellent problem-solving abilities to address customer concerns promptly

**Job Types**: Full-time, Permanent

Pay: From £25,069.58 per year

**Benefits**:

- On-site parking

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Manchester, M2 5HT: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 28/05/2024



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