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Customer Service

4 months ago

Wirral, United Kingdom The Accountancy Partnership Full time

_**About The Accountancy Partnership**_
A full time or part time Customer Service Assistant is required to join a modern, technology focused accounting and software company in Wirral. The Accountancy Partnership has been in business for 14 years and since that time has recruited a client base of more than 12,000.
The Accountancy Partnership are focused on the smaller end of the market, meaning their clients are typically owner-managed businesses and micro businesses. They offer their services nationwide which has resulted in a very diverse client portfolio.
The company has grown more than 40% year on year since inception. This is set to continue, meaning solid career prospects/progression is available for staff members.
- **Job Description**_
A full time or part time, permanent Customer Service Assistant is required to join our customer service department with various tasks. The role would involve a range of duties such as dealing with client feedback and making courtesy calls along with processing client survey forms and helping with disengagements to provide a smooth and friendly service. Full training and guidance is offered with the role.
Benefits may include:

- An additional days holiday for each year with the company
- Cycle to work scheme
- Relaxed atmosphere and casual dress code
- CPD and training costs paid for by the company
- Onsite gym and games room
- Free food provided by professional caterers multiple times per week
- Free parking

Minimum of 22.5 hours per week but alternative hours can be agreed.

**Job Types**: Full-time, Permanent

**Salary**: £20,659.18-£24,192.90 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Work Location: One location