Customer Account Associate

3 weeks ago


Warwick, United Kingdom First Recruitment Group Full time

**SUMMARY OF RESPONSIBILITIES**:
You will be the point of contact and in charge of managing Customer relationships and support Global Regional Sales Managers. The role will oversee building long-term relationships with customers ensuring all queries and concerns relating to our products are addresses.

**Responsibilities**
- Pro-Actively support and assist RSM (Regional Sales Manager) for all managed accounts.
- Develop and maintain excellent customer relationships
- Responds to customer inquiries pertaining to orders, price and parts.
- Assist customers, internal and external, with selection of parts required in product repair
- Sales Lead generation as required
- Assist in processing tenders and product quotation documentation as required.
- Supports the Operation to ensure on time delivery is met and the customer is satisfied
- Receives and resolves customer complaints to achieve customer satisfaction
- Handles requests for replacing defective parts and issues “Return Materials Authorisation (RMA)”
- Manages Warranty Claims through in-house warranty process and looks to continually improve the process for customer satisfaction.

Experience
- Customer service focused with a proven track record of success
- Excellent knowledge of Microsoft Office software

**Desirable but not essential**
- Experience using CRM systems
- Experience reading technical/engineering drawings

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Warwick: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: CUSACC



  • Warwick, United Kingdom First Recruitment Group Full time

    **Customer Account Associate** **Warwick** **Permanent, Staff** **Up to £26k dependent on experience** Due to the increased demand from our customers, my client are now looking to expand their customer service team by bringing in an experienced customer account associate. Reporting into the customer service manager this role will oversee building...


  • Warwick, United Kingdom Thefutureworks Full time

    We are pleased to assist our valued client who is the world's leading provider of specialist equipment for the emergency services market based in Warwick, with an opportunity for a Customer Account Associate within the Customer Service department of thebusiness. As a key member of the team, you will be the point of contact and in charge of managing Customer...

  • Accounts Receivable

    4 weeks ago


    Warwick, United Kingdom THE RECRUITMENT DUO Full time

    **Accounts Receivable Clerk** **Location: Warwick and home working** **Salary: £24 - 28,000** **Contract: Permanent** **Hours: 37.5 hour full time working week** We are supporting our global client who are a market leader in their industry field, to recruit an experienced Accounts Receivable Clerk to join their growing shared service finance centre....


  • Warwick, United Kingdom GEBERIT Full time

    **MAIN TASKS**: You will be responsible for: 1) Supporting the smooth running of your customer accounts daily 2) Keeping accurate records of correspondence with customers, log queries & complaints via internal systems 3) Maintaining communication with customers on query resolution, escalating issues to the Customer Service Manager You will manage the day to...


  • Warwick, United Kingdom Graduate Planet Full time

    Our client are experts in data and business process management and they are looking for a Lead Customer Account Manager that will report to the Managing Director. There is also a functional reporting line to the Vice President of Customer Solutions & Reliability Engineering, currently located in the USA. The role will require working closely with the UK...


  • Warwick, United Kingdom Graduate Planet Full time

    Our client are experts in data and business process management and they are looking for a Lead Customer Account Manager that will report to the Managing Director. There is also a functional reporting line to the Vice President of Customer Solutions & Reliability Engineering, currently located in the USA. The role will require working closely with the UK...


  • Warwick, United Kingdom GEBERIT Full time

    **MAIN TASKS**: You will be responsible for managing the day to day running of your key accounts, processing all orders in a timely manner, highlighting any issues or delays and building strong relationships in order to provide excellent customer service and support. You will work closely with other areas of the business to support our key account customers,...

  • Accounts Assistant

    7 days ago


    Warwick, United Kingdom Hines Consulting Limited Full time

    An international leading defence organisation are currently recruiting for an Accounts Assistant on a permanent basis to be based at their new facility in Leamington Spa and will offer hybrid working.This exciting new vacancy has been created due to continued expansion, and requires an exceptionally well organised individual to manage all aspects relating to...

  • Accounts Assistant

    6 hours ago


    Warwick, United Kingdom Withers & Rogers Full time

    Accounts AssistantWarwick, WarwickshireAbout UsWithers & Rogers is one of Europe’s largest dedicated intellectual property law firms, with offices across the UK, Paris and Munich. Established more than 130 years ago, we remain as passionate as ever about making intellectual property work to our clients’ best advantage. Today, our clients include many...


  • Warwick, United Kingdom Dassault Systèmes Full time

    The large nuclear client is a key strategic account and partner for Dassault Systèmes’ and we are working at the forefront of our technology with them. It is therefore a high profile and fast moving account with numerous threads of activity in flight, in parallel at any given time. **Responsibilities**: - Building a good understanding of Dassault...

  • Account Director

    4 weeks ago


    Warwick, United Kingdom Telent Technology Services Ltd Full time

    Job title – Account Director - Defence Location – Hybrid (Warwick, Camberley or London) Job type: Permanent At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire...


  • Warwick, United Kingdom Plus One Personnel Full time

    Customer Account Coordinator 6 months FTC Job Details **Sector**: Customer Services **Location**: Warwick, Warwickshire **Type**: Temporary **Reference**: 723938 **Key Responsibilities** - Manage operational liaising with customers for issues related to Logistics (orders, shipment, returns, and freight). - Process software licenses. - Work in line with...

  • Key Account Manager

    1 month ago


    Warwick, United Kingdom Danfoss Full time

    Job Responsibilities Responsiblities will include: • Increasing overall sales of Commercial and Cooling solutions (volume, value, and margin in line with agreed targets) • Expand the current project pipeline by establishing clear growth of Heating and Cooling solutions. • Establish strong relationship with key stakeholders. • Specify products...

  • Accounts Assistant

    2 weeks ago


    Warwick, United Kingdom Allwood Recycling Solutions Ltd Full time

    NO AGENCIES PLEASE. **Job Title: Accounts Assistant** **Working Hours: Monday - Friday (9am - 5pm)** **Location: Warwick** **PURPOSE OF THE ROLE** To provide purchase and sales ledger support to ensure efficient operation of the office. Processing all purchase and sales invoices using financial systems and reconciling data to ensure data is accurate and...

  • Accounts Assistant

    3 weeks ago


    Warwick, United Kingdom SF Recruitment Full time

    Accounts Assistant to undertake all aspects of Purchase Ledgers, Sales Ledgers, Cash Books and Elements of Nominal Ledgers for UK Finance. The key primary duties include but are not limited to the following: Purchase Ledger - Code and check purchase invoices and expenses - Enter purchase invoices and expenses on Sage50 or similar systems - Post supplier and...

  • Accounts Assistant

    4 weeks ago


    Warwick, United Kingdom SF Recruitment Full time

    Accounts Assistant to undertake all aspects of Purchase Ledgers, Sales Ledgers, Cash Books and Elements of Nominal Ledgers for UK Finance. The key primary duties include but are not limited to the following: Purchase Ledger - Code and check purchase invoices and expenses - Enter purchase invoices and expenses on Sage50 or similar systems - Post supplier...

  • Accounts Assistant

    4 weeks ago


    Warwick, United Kingdom Allwood Recycling Solutions Ltd Full time

    **NO AGENCIES PLEASE** Due to business growth we have an exciting new opportunity for an **Accounts Assistant **to join our team. **Working hours: Monday - Friday (9am - 5pm)** **Location: Warwick** **PURPOSE OF THE ROLE** To provide purchase and sales ledger support to ensure efficient operation of the office. Processing all purchase and sales invoices...

  • Accounts Assistant

    7 days ago


    Warwick, United Kingdom SF Recruitment Full time

    Accounts Assistant to undertake all aspects of Purchase Ledgers, Sales Ledgers, Cash Books and Elements of Nominal Ledgers for UK Finance.The key primary duties include but are not limited to the following: Purchase Ledger - Code and check purchase invoices and expenses - Enter purchase invoices and expenses on Sage50 or similar systems - Post supplier and...

  • Accounts Assistant

    3 weeks ago


    Warwick, United Kingdom SF Recruitment Full time

    Accounts Assistant to undertake all aspects of Purchase Ledgers, Sales Ledgers, Cash Books and Elements of Nominal Ledgers for UK Finance. The key primary duties include but are not limited to the following: Purchase Ledger - Code and check purchase invoices and expenses - Enter purchase invoices and expenses on Sage50 or similar systems - Post supplier and...


  • Warwick, United Kingdom South Warwickshire University NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen to join the Warwick/Stratford Hospital Outpatients nursing team as an Nursing Associate in this expanding department. We are seeking an enthusiastic highly motivated individual with excellent communication skills who has the ability to work as part of a multi-disciplinary team. You will be expected to...