Customer Account Associate

3 weeks ago


Warwick, United Kingdom Thefutureworks Full time

We are pleased to assist our valued client who is the world's leading provider of specialist equipment for the emergency services market based in Warwick, with an opportunity for a Customer Account Associate within the Customer Service department of thebusiness. As a key member of the team, you will be the point of contact and in charge of managing Customer relationships and support Global Regional Sales Managers. The role will oversee building long-term relationships with customers ensuring all queriesand concerns relating to our products are addresses.
The successful applicant will have experience of Microsoft, CRM systems and Oracle to record the voice of the customer and process orders received, as well as responding to customer enquiries and providing product advisories, announcements, and technical support.The ability to up
- and cross-sell products using knowledge of the company and generating sales leads will be greatly required, as well as the ability and drive to learn and improve.



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