Manx Care Advice and Liaison Service Lead

6 months ago


Douglas, United Kingdom Isle of Man Government Full time

**About the role**

We are seeking a highly motivated Higher Executive Officer (HEO) to lead the Manx Care Advice & Liaison Service (MCALS). This is an exciting and rare opportunity for an exceptional leader to lead a customer facing service.

You’ll be responsible for signposting people to a wide range of Manx Care services, evaluating information and judging potentially serious complaints and acting as a resource and facilitator to educate and train other staff. We are looking for an exceptional leader with excellent communication skills. You must also have a can-do attitude and be able to provide support and direction to other team members.

**A workplace that invests in you**

**✔** **A competitive salary that increases each 12 months until you reach the salary maximum.

**✔** **Annual leave starting from 21 days and all Manx and U.K. bank holidays; your annual leave will increase after your first year and again after your third year.

**✔** **A flexi-time scheme where you can accrue additional time worked to take as leave.

**✔** **Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

**✔** **Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

**✔** **Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

**✔** **Ability to take an unpaid career break after 3 years’ service.

**✔** **Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

**Working for the Isle of Man Public Service**

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

**Things to note**

A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you.

Please note a relocation package is not available for this role.

**Ready to apply?



  • Douglas, United Kingdom Manx Care Full time

    About the role As Head of HR for Manx Care, youll be at the forefront of driving change, fostering a vibrant workplace culture and leading transformation. Collaborating closely with the OHR Business Partners and Manx Care Leadership Team, you will help to strategically shape the future of Manx Care and the Office of Human Resources. Your main goal will be to...


  • Douglas, United Kingdom Manx Care Full time

    About the role Due to the retirement of our current Lead for Infection Prevention & Control (IPC), we are looking for an experienced, compassionate and dynamic practitioner to provide expertise and leadership to our innovative and proactive IPC team. As a key senior clinical leader and part of a multi professional leadership team within Manx Care, you will...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** As Head of HR for Manx Care, you’ll be at the forefront of driving change, fostering a vibrant workplace culture and leading transformation. Collaborating closely with the OHR Business Partners and Manx Care Leadership Team, you will help to strategically shape the future of Manx Care and the Office of Human Resources. Your main goal...


  • Douglas, United Kingdom Manx Care Full time

    About the role and our team Join our team as the Head of Risk Management & Compliance for Manx Care! As a senior leader within Manx Care’s central Care, Quality & Safety Team (CQST), you will ensure that Manx Care’s risk and compliance frameworks are robust, effective and up to date. You will work collaboratively with the CQST, actively promoting root...

  • Registered Midwife

    6 months ago


    Douglas, United Kingdom Manx Care Full time

    About the role and our team When you join our friendly and supportive Midwifery Team, Hospital and Community Midwifery form part of one service, which means you will be able to work across all areas rather than being limited to just one aspect of midwifery care. You will work in a fantastic modern 17-bed facility which includes four birthing rooms, two...

  • Regulatory Inspector

    6 months ago


    Douglas, United Kingdom Manx Care Full time

    A workplace that invests in you A competitive salary that increases each 12 months until you reach the salary maximum. A generous annual leave entitlement, a Privilege Day and all Manx and U.K. bank holidays; your annual leave will increase after your first year and again after your third year. A flexi-time scheme where you can accrue additional time worked...


  • Douglas, United Kingdom Manx Care Full time

    About the role and our team An exciting opportunity has arisen for an experienced and knowledgeable health care professional to join Manx Care as a Long Term Conditions Therapy Team Lead! The Long Term Conditions Therapy Team is a multi-disciplinary team made up of (but not limited) to psychology, physiotherapy, occupational therapy, dietitians and generic...

  • Safeguarding Officer

    5 months ago


    Douglas, United Kingdom Manx Care Full time

    About the role Are you passionate about providing high quality services to vulnerable adults? We’re looking for a Safeguarding Officer to join our small Adult Safeguarding Team. You will provide a rapid response to Adult Safeguarding referrals, undertake risk assessments and risk analysis, and create and implement Adult Safeguarding Protection Plans,...


  • Douglas, United Kingdom Manx Care Full time

    Our aim is to play a key part in achieving Manx Care's vision of the Isle of Man becoming the best small island-based health and care system. To help us achieve this vision, we're looking to appoint a knowledgeable, driven and forward-thinking Consultant Geriatrician to join our team at Noble’s Hospital. About our hospital and the role Noble’s Hospital...


  • Douglas, United Kingdom Isle of Man Government Full time

    Would you like to work in a diverse role that has a huge impact on the Isle of Man's industrial relations climate? Applications are invited for the position of Deputy Industrial Relations Officer (DIRO). Working within Manx Industrial Relations Service, the post holder will work to maintain stable industrial relations within the Isle of Man by offering...


  • Douglas, United Kingdom Manx Care Full time

    About the role and our team We're seeking a dynamic Consultant in Public Health to join our team. Be the first permanent appointment to this vital role, in which you will offer expert advice and leadership to safeguard the population health of the Isle of Man. Your passion to make a difference, within an evidence-based and ethical approach, will be...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** Would you like to work in a challenging and diverse senior leadership role that has a huge impact on the Isle of Mans industrial relations climate? Every day is different in the Industrial Relations Officer position, leading and managing our small, experienced team of Deputy Industrial Relations Officers; you will take overall...

  • Clinical Supervisor

    6 months ago


    Douglas, United Kingdom Manx Care Full time

    A workplace that invests in you We offer competitive salaries which tend to be higher than UK salaries with annual pay increases for many roles. Enjoy a generous annual leave entitlement starting at 27 days and 10 public holidays. Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements; the Isle of Man Government...

  • Administrative Officer

    6 months ago


    Douglas, United Kingdom Isle of Man Government Full time

    **This post is a limited term appointment for 12 months.** **About the role and our team** We are seeking an Administrative Officer to join our friendly Older People Community Team within Adult Services; a rewarding role within Manx Care where you can truly help make a difference! In this role you’ll be committed to providing excellent administrative...


  • Douglas, United Kingdom Manx Care Full time

    About the role and our team We are looking for a skilled, knowledgeable and enthusiastic health professional to join our Older Person Community Team. The Older Persons Mental Health Service (OPMHS) provides a comprehensive, specialist mental health assessment and treatment service to older people with mental health problems in the community. As a Community...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role and our team** Join our friendly and supportive Community Services Team as a Business Support Officer within our Integrated Women, Children & Families Service for Manx Care! The Integrated Women, Children and Families Service (IWC&F) provides a range of patient focused services which includes School Nursing, Health Visiting, Family...

  • Senior Secretary

    5 months ago


    Douglas, United Kingdom Isle of Man Government Full time

    **About the role** Join our team as Senior Secretary for the Children with Disabilities Team, a rewarding role within Manx Care where you can help make a difference. This is an interesting role, which will bring you into contact with service users, members of the public, staff and a range of professionals within Manx Care. You will be providing an...

  • Head of Operations

    6 months ago


    Douglas, United Kingdom Isle of Man Government Full time

    **About the role** Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust, a charity registered in the Isle of Man that looks after some of the Island’s most special places, spaces, archives and museum collections. MNH exists to take a lead in protecting, conserving, making accessible and celebrating the Islands’ natural...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** We are looking for a well-organised and self-motivated individual with excellent communication skills to join our small team at the MIRS. Every day is different, and you will assist the Industrial Relations Officer and the Deputy Industrial Relations Officers in maintaining a stable industrial relations climate on the Island....


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role**: The Office of the Clerk of Tynwald provides a wide range of parliamentary and administrative services. The office is proud to deliver high-quality services to Tynwald and the public, and has a reputation for excellence both on and off the Isle of Man. You will be joining a small, friendly and professional organisation whose people work...