Credit & Collections Representative with Portuguese
5 days ago
**Position Summary**:
- Responsible for the collection of debt on allocated portfolio of customers
- Responsible for the calculation, approval and maintenance of credit limits for new and/or existing customer accounts
- Performs regular order hold review and decision making regarding order release
- General credit control account administration**Key Responsibilities**:
- Perform and evaluate credit checks on new customer accounts according to company policy
- Check credit limits in place for all accounts within the designated countries and maintain credit limits in line with company policy and Sarbanes-Oxley requirements
- Proactively contact customers, primarily by telephone, in regards to payments to ensure invoice processing and timely payments have been scheduled; plan and prioritise customer calls regularly to maximise collections on the largest open invoices
- Ensure collection software is updated at all times with regards to actions taken, follow-ups needed, query reporting and most recent customer contact details
- Update ERPs manually - credit limits, placing accounts on hold etc.
- Work with local Sales, Customer Services and Team Leader to solve problem accounts and determine when accounts should be placed on hold
- Carry out appropriate hold activity directly on allocated accounts; monitor all accounts placed on hold within designated credit management countries, ensuring the release of orders once payment is received, or when appropriate evidence is secured. Liaise with other departments and communicate credit hold decisions to relevant business units / departments
- Allocate credits on a regular basis in consultation with Cash allocation team, Customer Services and customers
- Log, review and monitor customer complaints by liaising with the relevant functions to ensure prompt resolution
- Assist with the company’s e-invoicing process, if relevant
May assist in the training of new employees joining the Invoice-to-Cash (ItC) Department
- Ensure the performance of all tasks is carried out in line with company policies, internal controls and Sarbanes-Oxley requirements
- Various ad hoc responsibilities/tasks may be assigned from time to time by Team Leader
**Skills Required**:
- This position interacts with various levels of internal and external customers, and therefore requires good communication skills and judgement, tact and diplomacy with in troubleshooting problems and communicating status
- A high level of proactivity to contact customers to chase overdue debt is expected, especially on the phone communication
- Initiative and organisation skills are valuable to ensure the timely completion of a large volume of work
- Accuracy is required in performing all functions of this position
- Effectiveness in this role requires a thorough working knowledge of relevant accounting systems, policies and procedures
**Contacts**:
- Has contact with various levels of company employees and external customers
**Minimum Requirements/Qualifications**:
- Educated to higher / standard grade level
- ICM qualification is preferred, but not essential
- Previous experience ideally operating in a busy accounts or customer service function dealing with Governmental as well as Commercial customers is preferred, but not essential
- Previous experience in troubleshooting and resolving transactional issues and interacting effectively with both colleagues and management would be a plus
- Proven attention to detail and accuracy**Non-Negotiable Hiring Criteria**:
- Excellent computer skills and knowledge of the Microsoft Office software (Outlook, Excel, PowerPoint, Word, etc.)
- Fluent in English, Portuguese and Spanish
**Location & Working Conditions**:
- Paisley, Shared Service Centre
- Hybrid working, office and home working
- May, on a continuous basis, sit at desk for long periods of time, with considerable interaction on the telephone and regular viewing of computer monitor
- Potential visits to customers may involve travel
-
Credit & Collections Representative with Portuguese
7 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full time**Position Summary**: Operating as part of a vibrant international team, we have an amazing entry-level opportunity to join a global company with great development and career opportunities. Fresh graduates who are keen to learn would also be considered for this role. **Key Responsibilities**: - Accountable for the collection of debt on allocated portfolio...
-
Credit & Collections Representative with Portuguese
8 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full timeOperating as part of a vibrant international team, we have an amazing entry-level opportunity to join a global company with great development and career opportunities. Fresh graduates who are keen to learn would also be considered for this role. **Key Responsibilities**: - Accountable for the collection of debt on allocated portfolio of customers -...
-
Senior Credit
3 days ago
Paisley, United Kingdom Thermo Fisher Scientific Full timeA great opportunity has become available in our Credit Control team, dealing with exports and customers across the world. This highly proactive role is responsible for credit control and the collection of debts on an allocated portfolio of customers, and has a wide scope for building good, on-going relationships with internal stakeholders in various...
-
Senior Credit
5 days ago
Paisley, United Kingdom Thermo Fisher Scientific Full time**Position Summary**: A great opportunity has become available in our Credit Control team, dealing with exports and customers across the world. This highly proactive role is responsible for credit control and the collection of debts on an allocated portfolio of customers, and has a wide scope for building good, on-going relationships with internal...
-
Lead Collections Representative
3 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Inc. Full timeAre you a motivated and results-driven professional looking for a challenging role in debt recovery? Look no further! As a Lead Collections Representative at Thermo Fisher Scientific Inc., you will play a key role in driving revenue growth through effective credit management.The estimated salary for this position is $70,000 - $100,000 per annum, depending on...
-
Credit & Collections Representative (Ftc)
7 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full time**Position Summary**: The role is responsible for the collection of debt on allocated portfolio of customers and for the calculation, approval and maintenance of credit limits. **Key Responsibilities**: - Perform and evaluate credit checks on new customer accounts - Check and maintain credit limits for all accounts according to company policy and undertake...
-
Credit & Collections Specialist
1 week ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Inc. Full timeJob Description:">The Senior Credit & Collections Representative will be responsible for the collection of debt on an allocated portfolio of customers alongside the end-to-end credit management tasks, including the calculation, approval and maintenance of credit limits for new and established customer accounts, and where required, performing regular 'order...
-
Credit & Collections Representative with German
8 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full time**Position Summary**: Due to retirement we have a great opportunity available to join a vibrant, international team. Operating as part of a mixed, friendly Credit & Collections Team, this position will look after German and Austrian customer accounts. The work is fast-paced at times, and will suit somebody interested in entering into Finance, with an...
-
Credit & Collections Representative with German
8 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full timeDue to retirement we have a great opportunity available to join a vibrant, international team. Operating as part of a mixed, friendly Credit & Collections Team, this position will look after German and Austrian customer accounts. The work is fast-paced at times, and will suit somebody interested in entering into Finance, with an appetite for learning....
-
Paisley, United Kingdom Thermo Fisher Scientific Full time**Position Summary** We are looking to hire an outgoing, organised individual to join our Credit and Collections team for a 12-month maternity cover. As a credit controller, you will be responsible for collecting debts from our company debtors, ensuring timely payments of company debts, maintaining the sales ledger, and providing administrative support. To...
-
Credit Control Representative
7 months ago
Paisley, United Kingdom Brook Street Full time**Credit and Collections Representative** **Temporary - up to 12 weeks with a high possibility of extension, and being made permanent** **Inchinnan - hybrid working** **£11.50ph** Brook Street are delighted to be working with our global client to recruit the newest members of their accounts team. This role will last up to 3 months minimum, to assist with...
-
Paisley, United Kingdom Thermo Fisher Scientific Full time**Position Summary**: This is a great opportunity for a German speaker to join a company who believes in developing its employees. The role is part of our international Accounts Receivable dept., at our Paisley (UK) Shared Services Centre, and is focused on credit control and collections on an allocated customer portfolio of German speakers. It entails...
-
Senior Credit Collections Specialist
2 days ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Inc. Full timeJob OverviewAs a Senior Credit & Collections Representative at Thermo Fisher Scientific Inc., you will play a crucial role in managing the company's cash flow and ensuring timely payments from customers. Your expertise in credit management, negotiation, and problem-solving will be instrumental in achieving our revenue goals.With revenues of $40 billion and a...
-
Credit & Collections Manager
3 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Inc. Full timeJob Description:We are seeking a highly motivated Credit & Collections Manager to join our team. As a Credit & Collections Manager, you will be responsible for managing a portfolio of customer accounts, ensuring timely payments and resolving any disputes or issues that may arise. The ideal candidate will have excellent communication and interpersonal skills,...
-
Credit and Collections Specialist
1 week ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Inc. Full timeJob Summary: We are seeking a skilled Credit and Collections Specialist to join our team at Thermo Fisher Scientific Inc. in Budapest, Hungary. As a Senior Financial Analyst - Order-to-Cash, you will be responsible for collecting debt on an allocated portfolio of customers and performing end-to-end credit management tasks.In this role, you will possess...
-
Credit and Collections Executive
3 weeks ago
Paisley, Renfrewshire, United Kingdom Austin Fraser Full timeJob Title: Credit and Collections ExecutiveWe are seeking a skilled Credit and Collections Executive to join our team in Paisley. The successful candidate will be responsible for collecting outstanding debts, negotiating payment arrangements, and conducting PDV visits.The CompanyAustin Fraser is a leading debt recovery agency in the UK, offering long-term...
-
Credit and Collections Team Lead
1 week ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeAbout the RoleWe are seeking an experienced Credit and Collections Team Lead to join our team at Thermo Fisher Scientific. As a key member of our Finance department, you will be responsible for leading the Credit and Collections team in achieving all Accounts Receivable (AR) targets.Your key objectives will be to minimize bad debt, reduce overdue debt, and...
-
Credit & Collections Representative with French
7 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full time**Position Summary**: Operating as part of a vibrant international team, we have an amazing entry-level opportunity to join a global company with great development and career opportunities. **Key Responsibilities**: - Perform and evaluate credit checks on new customer accounts - Check and maintain credit limits for all accounts according to company policy...
-
Customer Credit Representative
6 months ago
Paisley, United Kingdom Brook Street Full time**Customer Credit Representative** **Temporary - up to 12 weeks with a high possibility of extension, and being made permanent** **Inchinnan - hybrid working** **£11.50ph** Brook Street are delighted to be working with our global client to recruit the newest members of their accounts team. This role will last up to 3 months minimum, to assist with project...
-
Paisley, United Kingdom Thermo Fisher Scientific Full time**The job**: **Key Responsibilities**: - Performing credit checks and ensure credit limits are in place for all accounts, in compliance with company policy and Sarbanes-Oxley - Proactively contacting customers, primarily by telephone, to ensure invoice processing and timely payments are being scheduled - Liaising with local Sales, Customer Services and Team...