Credit & Collections Representative with French

3 months ago


Paisley, United Kingdom Thermo Fisher Scientific Full time

**Position Summary**:
Operating as part of a vibrant international team, we have an amazing entry-level opportunity to join a global company with great development and career opportunities.

**Key Responsibilities**:

- Perform and evaluate credit checks on new customer accounts
- Check and maintain credit limits for all accounts according to company policy and undertake regular 'order hold' reviews
- Proactively contact customers, primarily by telephone, regarding payments to ensure invoice processing and timely payments have been scheduled
- Ensure collection software is updated with actions taken, follow-ups needed, query reporting and most recent customer contact details
- Work with local Sales, Customer Services and Team Leader to resolve problem accounts and decide when accounts should be on hold
- Allocate credits on a regular basis in consultation with Cash Allocation team, other relevant colleagues and customers
- Assist with the company’s e-invoicing process, if relevant
- Assist the Cash Application team where needed
- Various ad hoc responsibilities/tasks may be assigned from time to time by your Team Leader

***Requirements/Qualifications**:

- Good interpersonal and communication skills
- Fluency in English and French languages, written and spoken
- Excellent digital literacy and knowledge of the Microsoft Office software (Outlook, Excel, Word, etc.)
- Previous experience ideally operating in an accounts or customer service function is desirable
- Attention to detail and accuracy

***What we Offer**:

- A friendly, helpful and supportive team
- Full training on the job and great development opportunities
- A global and multinational company with room to grow
- Flexible working
- Annual bonus and attractive benefits package
- Onsite gym.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 130,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.



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