Service Receptionist

2 weeks ago


Sheffield, United Kingdom Thompson Commercials Full time

Thompson Commercials are the largest privately owned Renault Truck dealership in the UK with 7 depots spanning the East of England supplying the full range of New Renault and Isuzu trucks, pre-owned trucks, trailers and vans.

We are looking for a Service Administrator to enhance our existing team within the busy Depot. You will provide a courteous and efficient reception service ensuring a high level of customer satisfaction at all times. You will be responsible for R2C, truck service scheduling, MOT bookings in line with manufacturer’s guidelines and recommendations.

You will work closely with the workshop and parts departments on routine and ad hoc issues.

It is key that you have the following:

- Experience of working in a similar environment
- Experience of a service industry dealing with customers via various methods
- Experience of working with databases
- Excellent time management, organisational and IT skills
- Strong communication and influencing skills
- Good levels of numeracy and literacy
- Attention to detail and accuracy is paramount
- Experience of working with multiple teams
- Driving licence is desirable
- Technical background desirable

**Summary**

Hours of work:
Monday - Friday 9.00 am - 5.30 pm (40 hours) plus alternate Saturdays (6.00 am - 12.00 noon) -overtime paid for Saturdays worked

In return you will receive:

- Great on-site facilities
- 22 days annual leave plus bank holidays
- Company health cash plan (after qualifying period) - support with everyday healthcare costs eg optician, dentist, physio etc
- Cycle to work scheme
- Pension Scheme
- Employee Assistance Programme (EAP) - access 24/7 to health and well-being support
- On-going training and career development

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

Schedule:

- Day shift

COVID-19 considerations:
We have implemented policies and procedures in line with Government guidance for our employees, visitors and customers.

Work Location: One location


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