Front of House
5 months ago
Do you have experience in the hospitality industry ? Would you like to work with our award winning team to create excellent customer experience ?
We are seeking a friendly but efficient person to host our guests in the evenings and weekends. If you have a background in the restaurant, bartending, or hospitality industry, this could be the perfect opportunity for you
We welcome high energy people who make our guests feel special and will go the extra mile. Reliability is a MUST.
**Responsibilities**:
- Greet customers with a warm and friendly demeanor
- Assist customers during their stay with restaurant, tours, transport and special requests
Handle cash transactions accurately
- Maintain a clean and organized front end area
- Answer customer inquiries and resolve any issues or complaints
- Assist with inventory management
**Requirements**:
- 3 years experience of hotel work
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Attention to detail and accuracy in cash handling
- Availability to work flexible hours, including evenings, weekends, and holidays
Pay: From £11.50 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Discounted or free food
- Employee discount
Schedule:
- Weekend availability
**Experience**:
- Hospitality: 3 years (required)
- Customer service: 3 years (required)
**Location**:
- Belfast (preferred)
Work Location: In person
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