Housing Coordinator

6 months ago


Liverpool, United Kingdom Torus Group Full time

_*This is a part-time position (18.5 hours per week - Tuesday, Thursday & Friday). The salary is £24,342 FTE (pro rata to 18.5 hours).*_

We are currently looking to hire a **Housing Coordinator **to join **Torus **The Housing Coordinator will play a vital role in assisting and empowering residents to maintain independent living and which enables people to manage their homes and tenancies safely.

You will work collaboratively with the Torus Foundation to develop a range of health & wellbeing activities within the scheme and the community to promote active lifestyles and community participation. You will also provide and create opportunities for people to develop and sustain broader social networks in the community.

**Responsibilities**:

- Carry out viewings of properties with applicants and potential applicants promoting the benefits of extra care services.
- Develop personal plans and agree interventions that enable residents to manage their tenancies safely and successfully.
- Assist residents with settling in and maintaining their tenancy including understanding their rights and responsibilities as residents.
- Assist residents in accessing a full range of universal and preventative services.
- Make the appropriate referrals and demonstrate positive multi agency working with the relevant agencies when there is a change in the resident’s circumstances, where any unmet need is impacting on the person’s quality of life and capacity for independent living.
- Work collaboratively with other business areas including Allocation and Voids Teams to complete sign ups of new tenants and ensure minimum void rent loss.
- Arrange for adaptations and the installation of assistive technology when required by residents to maintain their independence and quality of life.
- Carry out needs and risk assessments to identify needs, strengths and aspirations in relation to independent living skills.
- Link support plans in with care plans where residents are receiving care services and ensure relevant external agencies are involved where appropriate.
- Monitor and review personal plans either every 6 months, as and when there is a change to the resident’s circumstances or if the resident asks for a review.
- Monitor the health and wellbeing of residents through effective support planning, responding as appropriate to any changes.
- Ensure full family involvement in the planning of care and support in line with individual resident wishes.
- Ensure services are flexible, responsive and personal to the needs and preferences of residents. To ensure that this is reflected in in individual support plans and information is communicated where appropriate to other support workers.
- Ensure residents are offered opportunities to maintain and develop new skills by participating in a range of stimulating health and wellbeing activities both on the scheme and in the wider community.
- Facilitate links between residents and the wider community including activities which enable people to continue to a make a positive contribution to their community and which reduce social isolation.
- Support and engage residents in ways that promotes and maximise independence, choice and health & wellbeing.
- Work collaboratively with team to ensure data is collated, accurate and inputted effectively into the system to support the management of scheme performance.
- Contribute to scheme audits and the completion of any action required.
- To work flexibly in line with the needs of the service. Occasional evening and weekend may be required. Flexible to work across all other Extra Care Schemes when required.

**Skills & Experience**:

- GCSE Grade 3 and above education or equivalent relevant qualification, training or experience.
- Evidence of and commitment to continual professional and personal development.
- CIH Level 3 or willingness to work towards
- Experience working in the housing and or social care sector.
- Experience working with older and or vulnerable people within a housing or social care environment
- Understanding of the social, physical and mental health needs of an ageing population and the ability to promote their general wellbeing and quality of life
- Track record of completing assessments and developing support plans with targets and outcomes for clients.
- Evidence of managing personal resilience when dealing with difficult situations and identifying mechanisms to deal with these.
- Experience of providing budgeting advice and budget planning with clients.
- Ability to travel to other Extra Care Schemes using own or public transport

**What we offer**:
Join our team and enjoy a wealth of benefits designed to enhance your work-life balance and well-being. Here's what we offer:

- Generous Annual Leave: Start with 25 days plus bank holidays (pro rata), increasing to 30 days after five years of dedicated service.
- Family Support: Enjoy enhanced maternity, paternity, and adoption pay, ensuring you can focus on what matters most



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