Technical Support Engineer

2 weeks ago


Ely, United Kingdom Provectus Recruitment Full time

Provectus Recruitment have partnered with a multi-million-pound high-tech manufacturing business near Cambridge, that are leading the development and manufacture of specialist sensor-based instrumentation used for measurement of matter. This company workin a rapidly growing market, with a customer base that is spread across the world.

Due to business acquisition and continued growth, we are seeking a Technical Support Engineer, that will be responsible for providing remote technical support too end-users of sensor-based systems and instrumentation.

**The Job**
- The focus of this position is to provide (remote) support to customers for Sensor based instrumentation and electromechanical sensing systems.
- The role involves answering customer’s technical enquiries and performing remote troubleshooting of instruments and other engineered components.
- Share customer feedback to drive the development of future products.
- Developing and maintain a technical knowledgebase and product literature.

**Product training will be provided in this role.**
- Remote troubleshooting
- Diagnostics (Mechanical OR Electrical OR Electronic)
- Assembly (Mechanical/Electrical/Electronic)
- Sensors or instrumentation
- Servicing
- Testing, commissioning etc

**Other Information**
- 37.5 Hour working week (Early Finish on Friday’s)
- Private health insurance,
- Income protection insurance
- Life assurance
- Slightly above market average pension scheme



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