Clinical Advisor

8 months ago


Peterborough, United Kingdom HUC Full time

You will be responsible for assessing callers with a wide spectrum of clinical conditions, advising them on home care management, next steps and referring them on to further care when appropriate. The computer
- based clinical decision system will facilitate and support the advice given. Clinical Advisors are required to work as part of a multidisciplinary team within the service provided by providing high-quality, evidence-based healthcare to the immediate needs of the patient. You will demonstrate a commitment to a high-quality service, excellence in clinical practice and continuous professional development, which are all integral to the role and the development of the service.

**Principle tasks will include**: Clinical To provide clinical expertise to assess an individuals health status using clinical knowledge and advanced listening skills. Using the NHS Pathways content to advise service users, their representatives and Health Advisors. To ensure that every patient contact is conducted appropriately with an emphasis on the provision of clear, evidence-based advice and signposting to an appropriate service. Quality assurance and safety To effectively respond to, in real time or escalation if more appropriate, clinical issues, complaints and Professional Feedback in line with local policy.

To understand, adhere to and promote the principles of information governance in relation to access to clinical records, the handling and access to and communication of patient identifiable information. To understand, adhere to and promote local policies with regard to safeguarding children and vulnerable adults, while ensuring referrals to the appropriate services are made promptly and according to policy. To understand, adhere to and promote the principles of risk management in relation to patient and staff wellbeing, the physical environment and the systems in use and to follow local guidance for action and reporting upon identification of a risk. To promote local best practice in relation to clinical assessment and provision of advice to service users and their representatives.

To work with the Clinical Management team in originating, updating and reviewing clinical advice, practice and content within the local model. To be aware of HUCs performance criteria and adhere to this. To generate and collect clinical data and evidence which supports the organisations compliance with internal and external governance reporting. To fully support and engage with the provision of clinical data and evidence to support any external assessment of standards by an authorised body.

To identify from such reporting and to escalate any risks apparent to an appropriate level within the organisation directly via the on-call manager both in and out of normal working hours. To participate in the processes of investigation and review of clinical incidents and complaints in line withHUC policy and to collaborate with the wider team in the production of associated risk assessments and reports.


  • Clinical Advisor

    6 months ago


    Peterborough, United Kingdom TMPW for Hertfordshire and West Essex ICS Full time

    We are looking for 111 Clinical Advisors. The role is an excellent opportunity to build on your **Nursing or Paramedic experience **and to continue to deliver outstanding patient care  **without the physical demand **of acute work. **What we can offer you in return**: A supportive working environment, Management team open door policy, Dedicated staff...

  • Clinical Advisor

    6 months ago


    Peterborough, United Kingdom HUC Full time

    HUC provides the NHS111 and Out of Hours GP service to over three million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no two shifts are the same and there is a wealth of knowledge across the organisation to ensure we get the most appropriate outcome...

  • Clinical Advisor

    7 months ago


    Peterborough, United Kingdom HUC Full time

    HUC provides the NHS111 and Out of Hours GP service to over 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no 2 shifts are the same and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for...

  • Clinical Advisor

    7 months ago


    Peterborough, United Kingdom Herts Urgent Care Full time

    TITLE -** Clinical Advisor** Salary - £ 17.50 - £25.43 LOCATION - Peterborough When patients are ill and need the right medical attention, **HUC** provides the **NHS111** and Out of Hours GP service to over three million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the Southwest. **HUC** is thriving, and continued growth...

  • Clinical Advisor

    6 months ago


    Peterborough, United Kingdom HUC Full time

    HUC provides the NHS111 and Out of Hours GP service to over 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex and the South West of England. HUC is an exciting and supportive place to work; no 2 shifts are the same and we have a wealth of knowledge across the organisation, ensuring we get the most appropriate outcome for...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    About the RoleWe are seeking an experienced Health Services Advisor to join our assessment and liaison team.The successful candidate will play a crucial role in enhancing our health services by leveraging their medical practice experience and expertise in handling medical reports.

  • Clinical Administrator

    2 months ago


    Peterborough, United Kingdom CV-Library Full time

    Clinical Customer Advisor Salary: £27,000 - £33,000 per annum Location: Peterborough (convenient location close to A1) Hours: Regular Monday to Friday, daytime hours My Prestigious Client are a well-established, family-run Private Health Insurance company are seeking an experienced Health Services Advisor to join their growing assessment and...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    About the RoleOur esteemed client, a well-established Private Health Insurance company, is seeking an experienced Health Services Advisor to join their growing assessment and liaison team. In this position, you will work on complex issues, assess medical communications, and support the team's understanding of medical practices and terminology.Analyze and...


  • Peterborough, Peterborough, United Kingdom Coloplast Full time

    We are seeking a highly skilled and empathetic Customer Service Associate - Intimate Healthcare to join our Patient Support Team in Peterborough. As a key member of our Clinical Charter Services Team, you will play a vital role in delivering exceptional customer service to individuals with bowel and bladder conditions.About ColoplastAs a leading medical...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    Brook Street is seeking a talented Clinical Customer Advisor to join our assessment and liaison team. In this role, you will analyze and assess health reports, support customers through the hospital liaison process, and contribute to the company-wide understanding of medical practices and terminology.We offer a competitive salary of £27,000 - £33,000 per...

  • Dementia Advisor

    1 month ago


    Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

    Job summary The Dementia Nurse/ Advisor will provide support and clinical knowledge to ward staff in relation to Dementia care management. Act as a resource to Trust staff and other professionals who deliver care to the patient. Ensure standards are in line with the NICE guidelines, National, regional and Trust Dementia Strategy. Working days will...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    Company OverviewBrook Street is a professional organization committed to delivering exceptional healthcare services. Our dynamic team is passionate about enhancing our services by engaging experienced medical professionals.About the JobThis Clinical Customer Advisor position requires someone with a medical practice background, strong analytical skills, and...


  • Peterborough, United Kingdom HUC Full time

    **Job Title**: Service Advisor Call Handler Responsible to: Team Manager Head of Service Contract: South West England Dental Contract Location/Base: Home Based (2 weeks initial onsite Training) Peterborough - Within 1hr commute of any HUC Location Hours per Week: Service Hours are 0800 2200 (Shift patterns reflect this) Key Relationships: Patients, carers,...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    Are you a skilled medical professional looking for a new challenge?We are seeking an experienced Clinical Customer Advisor to join our team at Brook Street.This is an exciting opportunity to leverage your medical practice experience and expertise in handling medical reports.About the Role:Analyze and assess health reports to ensure appropriate next...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    Job Title:Clinical Customer Advisor opportunitySalary: £27,000 - £33,000 per annumLocation: Peterborough (convenient location close to A1)About the RoleThe successful candidate will play a crucial role in enhancing our client's health services by leveraging their medical practice experience and expertise in handling medical reports.Analyzing and assessing...


  • Peterborough, United Kingdom Lakeside Healthcare Full time

    **About Lakeside** **LAKESIDE HEALTHCARE **is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across...


  • Peterborough, United Kingdom Everyturn Full time

    **This is an excellent opportunity to join our organisation and make a real difference to the local communities we serve!** We would love to hear from you if you are passionate about empowering people to make positive changes in their work life. This role is part of a new employment advice service to be embedded within our NHS Talking Therapies service...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    About the RoleWe are seeking an experienced Health Services Advisor to join our growing assessment and liaison team.As a Clinical Customer Advisor, you'll play a crucial role in enhancing our health services by leveraging your medical practice experience and expertise in handling medical reports.You will work on complex issues, assess medical communications,...


  • Peterborough, Peterborough, United Kingdom Brook Street Full time

    Career OverviewAs a Clinical Customer Advisor at Brook Street, you will play a vital role in enhancing our clients' health services by leveraging your medical practice experience and expertise in handling medical reports. Your primary responsibility will be to analyze and assess health reports, ensuring appropriate next steps for our clients.


  • Peterborough, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    Job summary An exciting opportunity has arisen to thejoin the Peterborough iCaSH team, as a Band 5 Associate Clinical Nurse Specialist training post, to progress to a Band 6 Clinical Nurse Specialist in the speciality of Integrated Contraception & Sexual Health (iCaSH). Cambridgeshire Community Services NHS Trust's iCaSH Services provide a range...