Medical Practice Advisor

3 days ago


Peterborough, Peterborough, United Kingdom Brook Street Full time

Are you a skilled medical professional looking for a new challenge?

We are seeking an experienced Clinical Customer Advisor to join our team at Brook Street.

This is an exciting opportunity to leverage your medical practice experience and expertise in handling medical reports.

About the Role:

  • Analyze and assess health reports to ensure appropriate next steps.
  • Support customers through the hospital liaison process.
  • Contribute to the company-wide understanding of medical practices and terminology.
  • Influence improvements in internal procedures.
  • Collaborate with the Medical Advisory Panel on service development.
  • Conduct root cause analysis for identified issues.
  • Produce reports for internal use and senior management.
  • Stay current with industry developments and their potential impacts.

Ideal Candidate:

  • Experience in medical practice and working with medical reports.
  • Excellent verbal and written communication skills, especially with sensitive information.
  • Strong organizational and analytical skills.
  • Ability to handle multiple complex issues concurrently.
  • Familiarity with data analysis techniques.

Benefits Package:

  • A competitive salary of £29,250 per annum.
  • Pension scheme.
  • Attendance bonus.
  • Generous annual leave, including additional family days.
  • Free worldwide multi-trip travel insurance (discounted for family members).
  • Cash benefits linked to personal accident, life cover, and critical illness.
  • Monthly employee rewards scheme.
  • Commitment to employee learning and development.
  • Access to wellbeing services and discount schemes.
  • Free tea, coffee, and fresh fruit.
  • A friendly working environment.


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