Ward Receptionist Paediatric Critical Care Unit

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 2

**Main area**
- Paediatric Critical Care Unit
- **Grade**
- Band 2
- **Contract**
- Permanent: 7-day rota (which includes Bank Holidays) typically covering 8am - 10pm Mon-Fri and Sat & Sun.
- **Hours**
- Full time
- Part time
- Flexible working

37.5 hours per week (To cover the service 7 days per week from 8am to 10pm)
- **Job ref**
- 164-5159829-A**Site**
- QMC Campus AND City Campus
- **Town**
- Nottingham
- **Salary**
- £22,383 Per annum
- **Salary period**
- Yearly
- **Closing**
- Today at 23:59Job overview

The role is important for the smooth running of this busy Paediatric Critical care area. Whilst working under the direction of the nurse in charge and supporting a multi-disciplinary team with receptionist duties, you will be expected to show initiative and communicate well, both in writing and verbally. The post holder does require computer literacy and full training to use the hospital systems will be given. The unit cares for very sick babies, children and young people and this may be stressful to some applicants.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

A receptionist is required to complete the team. The post involves shift work working as part of a 7-day rota (which includes Bank Holidays) typically covering 8am - 10pm Mon-Fri and Sat & Sun.

We expect you to be caring, enthusiastic and well motivated. You’ll need to demonstrate effective written and verbal communication skills. You’ll also manage to demonstrate behaviours consistent with the Trust’s “We are here for you” behavioural standards.

Working for our organisation

To liaise with other Receptionists to ensure a continuity of service.

To meet and greet all visitors to the Paediatric Critical Care Unit personally or by phone in accordance with the Trust’s values, beliefs and behaviours.

To receive incoming telephone calls and relay messages appropriately. When taking laboratory results or messages to read them back to the caller to confirm accuracy and hand directly to nursing or medical staff.

To facilitate the access of patients and visitors to and from the Paediatric Critical Care unit using the security doors.

To ensure that visitors receive accurate directions to where their relatives are located on the ward.

Detailed job description and main responsibilities

Please see job description.

To make necessary arrangements for the admission, transfer and discharge of patients. To check that all documentation has been completed, both in medical records and on the Medway PAS system.

To keep all medical records in an orderly and presentable form, including correctly identifying all history sheets and investigation reports, and inserting them in the correct order. Keeping the notes trolley clean and free from dust.

To support families with access to food vouchers, car parking and access to the parents overnight stay unit.

Person specification

Training and Qualifications

Essential criteria
- 2 GCSE's including English at Grade C or above or equivalent
- RSA II Word Processing / Typing
- Evidence of personal development

Experience

Essential criteria
- Customer Care Experience
- Previous work in a healthcare setting

Communication & relationships

Essential criteria
- Excellent telephone skills
- Interpersonal skills
- Demonstrate ability to communicate at all levels
- Awareness of equality, diversity, privacy and dignity rights

Analytical and Judgement Skill

Essential criteria
- Able to demonstrate working as part of a team
- Able to use own initiative

Planning and organisation

Essential criteria
- Able to work under pressure
- Ability to prioritise own workload
- Able to cope with unpredictable workloads

Physical skills

Essential criteria
- Of good general health
- Good keyboard skills
- Able to lift heavy notes
- Good mobility

Other requirements

Essential criteria
- Be prepared to work full rotational shifts
- Abilityto cope with daily exposure to emotional situations
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation such as passports, visas and driving license

  • Ward Receptionist Paediatric Critical Care Unit

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Paediatric Critical Care Unit - **Grade** - Band 2 - **Contract** - Permanent: 7-day rota (which includes Bank Holidays) typically covering 8am - 10pm Mon-Fri and Sat & Sun. - **Hours** - Full time - Part time - Flexible working 37.5 hours per week (To cover the service 7 days per week from 8am to 10pm) - **Job ref** -...

  • Ward Receptionist Paediatric Critical Care Unit

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Paediatric Critical Care Unit - **Grade** - Band 2 - **Contract** - Permanent: 7-day rota (which includes Bank Holidays) typically covering 8am - 10pm Mon-Fri and Sat & Sun. - **Hours** - Full time - Part time - Flexible working 37.5 hours per week (To cover the service 7 days per week from 8am to 10pm) - **Job ref** -...

  • Ward Receptionist Paediatric Critical Care Unit

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Paediatric Critical Care Unit - **Grade** - Band 2 - **Contract** - Permanent: 7-day rota (which includes Bank Holidays) typically covering 8am - 10pm Mon-Fri and Sat & Sun. - **Hours** - Full time - Part time - Flexible working 37.5 hours per week (To cover the service 7 days per week from 8am to 10pm) - **Job ref** -...

  • Ward Receptionist Paediatric Critical Care Unit

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    The role is important for the smooth running of this busy Paediatric Critical care area. Whilst working under the direction of the nurse in charge and supporting a multi-disciplinary team with receptionist duties, you will be expected to show initiative and communicate well, both in writing and verbally. The post holder does require computer literacy and...

  • Ward Receptionist Paediatric Critical Care Unit

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2Main area Paediatric Critical Care Unit- Grade Band 2- Contract Permanent: 7day rota (which includes Bank Holidays) typically covering 8am 10pm Mon-Fri and Sat & Sun.- Hours Full time Part time Flexible working37.5 hours per week (To cover the service 7 days per week from 8am to 10pm)- Job ref ASite QMC Campus AND City Campus- Town Nottingham- Salary-...

  • Receptionist Critical Care

    2 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    The role is important for the smooth running of the Adult Critical Care unit. Whilst working under the direction of the ward sister and supporting a multi-disciplinary team with receptionist duties, you will be expected to show initiative and communicate well, both in writing and verbally. The post holder does require computer literacy and full training to...

  • Receptionist Critical Care

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    The role is important for the smooth running of the Adult Critical Care unit. Whilst working under the direction of the ward sister and supporting a multi-disciplinary team with receptionist duties, you will be expected to show initiative and communicate well, both in writing and verbally. The post holder does require computer literacy and full training to...

  • Receptionist Critical Care

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Adult Critical Care - **Grade** - Band 2 - **Contract** - Permanent: 7-day rota (which includes Bank Holidays) - **Hours** - Part time - 34.5 hours per week - **Job ref** - 164-5328449**Site** - QMC & City Hospitals - **Town** - Nottingham - **Salary** - £22,383 Per annum - **Salary period** - Yearly - **Closing** - 11/06/2023...

  • Ward Receptionist

    3 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high-quality safe care. Fletcher Ward is an 18 bedded Bone Marrow Transplant Unit, with a Teenage and Young Adult unit on ward. As the Ward Receptionist, you will often be the first point of contact...

  • Ward Receptionist

    1 week ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on the Renal Dialysis Unit at the City Hospital, we have 40 stations over two units for patients to dialyse. As the Ward Receptionist, you will often be the first...

  • Ward Receptionist Neonatal Intensive Care Unit

    2 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    The role is important for the smooth running of this busy intensive care area. Whilst working under the direction of the ward sister and supporting a multi-disciplinary team with receptionist duties, you will be expected to show initiative and communicate well, both in writing and verbally. The post holder does require computer literacy and full training to...

  • Ward Receptionist

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on the Renal Dialysis Unit at the City Hospital, we have 40 stations over two units for patients to dialyse.As the Ward Receptionist, you will often be the first...

  • Ward Receptionist

    2 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on the Renal Dialysis Unit at the City Hospital, we have 40 stations over two units for patients to dialyse. As the Ward Receptionist, you will often be the first...

  • Ward Receptionist

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on the Renal Dialysis Unit at the City Hospital, we have 40 stations over two units for patients to dialyse. As the Ward Receptionist, you will often be the first...

  • Ward Receptionist

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on Ward D57 at the QMC Hospital, we have 30 beds capacity. As the Ward Receptionist, you will often be the first point of contact for patients and visitors when...

  • Ward Receptionist

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on Cystic Fibrosis Unit (CFU) based at Nottingham City Hospital, Respiratory Services within the Medicine Division.As the Ward Receptionist, you will often be the...

  • Ward Receptionist

    1 month ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Receptionist position on the Surgical Triage Unit and Ward C31. STU is a busy triage area, accepting adult surgical patients from the Emergency Department as well as from GPs and a variety of other routes. Ward C31 is a busy 24 bed unit, admitting patients from STU and providing their care. We are an extremely busy...

  • Ward Receptionist

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Receptionist position on the Surgical Triage Unit and Ward C31. STU is a busy triage area, accepting adult surgical patients from the Emergency Department as well as from GPs and a variety of other routes. Ward C31 is a busy 24 bed unit, admitting patients from STU and providing their care.We are an extremely busy...

  • Ward Receptionist

    3 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on Barclay ward at the City Hospital. As the Ward Receptionist, you will often be the first point of contact for patients and visitors when entering the unit so a...

  • Ward Receptionist

    4 weeks ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Ward Receptionist - **Grade** - Band 2 - **Contract** - Permanent - **Hours** - Part time - 16 hours per week (THURSDAY AND FRIDAY COVER) - **Job ref** - 164-4836719**Site** - Nottingham City Hospital - **Town** - Nottingham - **Salary** - £20,270 - £21,318 per annum - **Salary period** - Yearly - **Closing** - Today at 23:59Job...