Ward Receptionist Paediatric Critical Care Unit

1 week ago

Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time
Band 2

Main area

  • Paediatric Critical Care Unit
-
Grade

  • Band 2
-
Contract

  • Permanent: 7day rota (which includes Bank Holidays) typically covering 8am 10pm Mon-Fri and Sat & Sun.
-
Hours

  • Full time
  • Part time
  • Flexible working
37.5 hours per week (To cover the service 7 days per week from 8am to 10pm)
-
Job ref
A
Site

  • QMC Campus AND City Campus
-
Town

  • Nottingham
-
Salary
- £22,383 Per annum
-
Salary period

  • Yearly
-
Closing

  • Today at 23:59Job overview
The role is important for the smooth running of this busy Paediatric Critical care area.

Whilst working under the direction of the nurse in charge and supporting a multi-disciplinary team with receptionist duties, you will be expected to show initiative and communicate well, both in writing and verbally.

The post holder does require computer literacy and full training to use the hospital systems will be given. The unit cares for very sick babies, children and young people and this may be stressful to some applicants.

Main duties of the job


In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.

A receptionist is required to complete the team.

The post involves shift work working as part of a 7-day rota (which includes Bank Holidays) typically covering 8am - 10pm Mon-Fri and Sat & Sun.

We expect you to be caring, enthusiastic and well motivated. You'll need to demonstrate effective written and verbal communication skills. You'll also manage to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards.

Working for our organisation

To liaise with other Receptionists to ensure a continuity of service.


To meet and greet all visitors to the Paediatric Critical Care Unit personally or by phone in accordance with the Trust's values, beliefs and behaviours.

To receive incoming telephone calls and relay messages appropriately.

When taking laboratory results or messages to read them back to the caller to confirm accuracy and hand directly to nursing or medical staff.


To facilitate the access of patients and visitors to and from the Paediatric Critical Care unit using the security doors.

To ensure that visitors receive accurate directions to where their relatives are located on the ward.

Detailed job description and main responsibilities

Please see job description.

To make necessary arrangements for the admission, transfer and discharge of patients. To check that all documentation has been completed, both in medical records and on the Medway PAS system.


To keep all medical records in an orderly and presentable form, including correctly identifying all history sheets and investigation reports, and inserting them in the correct order.

Keeping the notes trolley clean and free from dust.

To support families with access to food vouchers, car parking and access to the parents overnight stay unit.

Person specification

Training and Qualifications

Essential criteria

  • 2 GCSE's including English at Grade C or above or equivalent
  • RSA II Word Processing / Typing
  • Evidence of personal development
Experience

Essential criteria

  • Customer Care Experience
  • Previous work in a healthcare setting
Communication & relationships

Essential criteria

  • Excellent telephone skills
  • Interpersonal skills
  • Demonstrate ability to communicate at all levels
  • Awareness of equality, diversity, privacy and dignity rights
Analytical and Judgement Skill

Essential criteria

  • Able to demonstrate working as part of a team
  • Able to use own initiative
Planning and organisation

Essential criteria

  • Able to work under pressure
  • Ability to prioritise own workload
  • Able to cope with unpredictable workloads
Physical skills

Essential criteria

  • Of good general health
  • Good keyboard skills
  • Able to lift heavy notes
  • Good mobility
Other requirements

Essential criteria

  • Be prepared to work full rotational shifts
  • Abilityto cope with daily exposure to emotional situations
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience.

Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.


Salary:
The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence:

All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.


At Risk of redundancy:

NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation such as passports, visas and driving license

  • Receptionist Critical Care

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    The role is important for the smooth running of the Adult Critical Care unit. Whilst working under the direction of the ward sister and supporting a multi-disciplinary team with receptionist duties, you will be expected to show initiative and communicate well, both in writing and verbally. The post holder does require computer literacy and full training to...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on the Renal Dialysis Unit at the City Hospital, we have 40 stations over two units for patients to dialyse.As the Ward Receptionist, you will often be the first...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on Cystic Fibrosis Unit (CFU) based at Nottingham City Hospital, Respiratory Services within the Medicine Division.As the Ward Receptionist, you will often be the...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Receptionist position on the Surgical Triage Unit and Ward C31. STU is a busy triage area, accepting adult surgical patients from the Emergency Department as well as from GPs and a variety of other routes. Ward C31 is a busy 24 bed unit, admitting patients from STU and providing their care.We are an extremely busy...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on C54 HCOP Ward at the QMC.As the Ward Receptionist, you will often be the first point of contact for patients and visitors when entering the ward so a friendly,...

  • Paediatrics Nurse

    1 week ago

    Nottingham, Nottingham, United Kingdom JustNurses Full time £25 - £50

    JustNurses are seeking an experienced Paediatric Nurse to work at a hospital in Nottingham We offer a range of shift patterns to suit your requirements with excellent pay rates of £25 - £50 per hour. As an agency Paediatric Nurse, you will be responsible for providing specialised care and support to infants, children, and adolescents. To be considered...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on Lister 2 (Respiratory) based at Nottingham City Hospital, Respiratory Services within the Medicine Division.As the Ward Receptionist, you will often be the...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    Job summary An exciting opportunity has arisen for a Receptionist position on the Surgical Triage Unit and Ward C31. STU is a busy triage area, accepting adult surgical patients from the Emergency Department as well as from GPs and a variety of other routes. Ward C31 is a busy 24 bed unit, admitting patients from STU and providing their care. We are an...

  • Ward Receptionist- Major Trauma Unit

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity on a busy level 1 Major Trauma Unit for a Ward Receptionist to join our motivated and diverse team who thrive to deliver high quality safe care.We are looking for an individual who is self motivated, has good time management and is able to work in a busy environment. You must be excellent in written and oral communication skills with...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    As the first member of staff that many patients will encounter on D8, we are looking for someone enthusiastic, hard-working and organised to join our team.Answering telephone calls, directing appropriately, filing and administrative duties are just some aspects that will be expected of you.You must have a flexible attitude to work and be able to work as part...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An opportunity has come up for a part time ward receptionist on Harvey 2 ward at Nottingham University Hospitals NHS Trust.The post is part time hours (21.5hrs per week) and will mainly involve working 2 x Fridays / 2 x Mondays and every Saturday over a 4 week rota period, working hours/pattern will be discussed at interview. We will also be looking for...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Receptionist position on the Healthcare of the older persons ward.We can be an extremely busy ward, with high numbers of admissions and discharges and ward pressures.You will need to have good organisational skills and an excellent telephone manner. You must be able to manage your work load and prioritise effectively...

  • Paediatric Deteriorating Patient Education Lead

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a dynamic and motivated individual to be the Paediatric Deteriorating Patient Education Lead.You will be a clinically credible nurse experienced in paediatric acute or critical care nursing, who is able to utilise clinical expertise and specialist knowledge to deliver high quality education to staff enabling them to...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    As the first member of staff that many patients will encounter on D11, we are looking for someone enthusiastic, hard working and organised to join our team.Answering telephone calls, directing appropriately, filing and administrative duties are just some of the aspects that will be expected of you.You must have a flexible attitude to work and be able to work...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2Main area Burns UnitGrade Band 2Contract PermanentHours Part time 27 hours per week (core hours 07:30 16:30 Monday, Tuesday, Wednesday)Job refSite Burns UnitTown NottinghamSalary- £22,383 per annum pro rataSalary period YearlyClosing Today at 23:59Job overviewThis is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team...

  • Clinical Fellow Paediatric Surgery

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    NHS Medical & Dental: Junior Clinical FellowMain area Paediatric Sugery- Grade NHS Medical & Dental: Junior Clinical Fellow- Contract Fixed term: 12 months- Hours Full time 40 hours per week (working shifts to cover weekdays, weekends and nights)- Job ref Site QMC- Town Nottingham- Salary- £51,017 Plus added supplements for out of hours worked- Salary...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2Main area RespiratoryGrade Band 2Contract Secondment: 3 monthsHours Full time hours per weekJob refSite City HospitalTown NottinghamSalary- £22,383 PaSalary period YearlyClosing Today at 23:59Job overviewThis is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the...

  • Critical Care Outreach Sister

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    KEY JOB RESPONSIBILITIES Clinical Demonstrate the use of evidence-based specialist skills and practice in the care of critically ill ward-based patients. Participate in key developments relating to CCOT so that high quality patient focused services are promoted. Demonstrate professional autonomy and the ability to lone work at a higher level, exhibiting...

  • Ward Receptionist

    1 week ago

    Nottingham, Nottingham, United Kingdom NHS Professionals Full time

    Job Title:Ward ReceptionistTrust Location:Nottingham University Hospitals NHS TrustWould you like to be a part of a team that works well together, always there to help each other? If you answered yes, Nottingham University Hospitals NHS trust is the place for you.About the TrustWe deliver district general services to 2.5m residents of Nottingham,...

  • Ward Housekeeper

    1 week ago

    Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Morris Ward is a 20 bedded ward caring for patients pre and post Cardiac Surgery.CICU is a 16 bedded unit caring for patient immediately post Cardiac Surgery.Both areas work closely as a team and with all other departments within the Heart Services speciality.The role will include, but is not limited to;Working closely with procurement to order and maintain...