Business Administration Apprenticeship

3 months ago

Bristol, United Kingdom LMP Group Full time

**Apprenticeship summary**

Working week, term time only
Monday to Friday 37 hours a week, term time + 5 inset days,

You will be required to work 1 week from the school holidays.

**Qualification Undertaken**

Business Administration Level 3

**Duration**

**15 Months**

**Wage**

**£5.21 per hour**

**Responsibilities**

Relationships
- Demonstrates advanced interpersonal skills in appropriate handling of highly sensitive and often complex
information, which is a frequent requirement of the role.
- Confidence and professionalism to manage discussions with individuals at all levels. May respond to questions on
behalf of senior colleagues in some situations.
- Establish and maintain productive working relationships with academy staff supporting them with
administrative and relevant organisational requirements.
- Work closely with academy staff associated with any specialist area the post holder may be affiliated with. Ensure
administrative tasks are completed as instructed, to deadline and to a high standard.
- Communicate effectively and professionally with parents, students, the general public and external bodies in person,
writing, electronically and by telephone.

People Management
- Line manage, supervise and/or coach colleagues, allocating work as required to ensure an effective service.
- Provide advice, guidance and training in the use of systems such as the Web Req, Tucasi or SIMs as required.
- Deputise in the absence of the Senior Operations Manager (where an academy has a Senior Operations Manager as
opposed to an Operations Manager).
- May be required to deputise in the absence of other administration colleagues such as Exam Officers and/or provide
additional administration support during public exams

Resource Management
- Prepare and circulate high quality documentation such as agendas, papers, minutes and briefing notes as required
for senior level audiences.
- Compiling presentations, dictation and minute taking of sensitive and highly confidential meetings.
- Undertake full diary management responsibilities of senior colleagues, make and re-schedule appointments in line
with agreed procedure.
- Deal with incoming and outgoing written and electronic correspondence for senior level colleagues.
- Develop and maintain effective record keeping and electronic and manual filing systems.
- Make travel and accommodation arrangements as required and ensuring best value for money.
- Update relevant web-based content and social media for the academy such as Twitter as required. Assist with
marketing and promoting the academy

**Desired skills & experience**:

- An understanding of office practice and protocol.
- Experience of reception, customer facing or administrative work.
- Good ICT skills, including good working knowledge of MS Office (particularly Excel).
- Good general administration skills including numeracy.
- Good standard of oral and written communication skills and ability to understand and convey information effectively.
- Good interpersonal skills
- Qualified first aider or willingness to participate in first aid training

**Desired qualifications**
GCSE grades A*-C (Grade 4 to 9) in maths and English Language or equivalent plus knowledge or use of ICT.

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