Customer Service Apprentice

4 days ago


Colne, United Kingdom La-Z-Boy Manufacturing UK Full time

**Customer Service Apprenticeship**

We are thrilled to be offering a career-starting position based in Colne, Lancashire. La-Z-Boy is the world leading recliner specialist with La-Z-Boy Manufacturing UK being the Companies only manufacturing facility in the UK.

**About You...**

This position is ideally suited to somebody who;
- Has a positive approach and attitude
- Is computer literate and keen to continue learning
- Is calm and collected
- Is able to integrate themselves into small teams with ease
- Would consider one of their strengths being 'attention to detail'
- Is organised and meticulous
- Is ready to get involved, learn and become and integral member of the team

**About the Role...**

This position is a general support position within our Customer Service team, there will be elements that become the sole responsibility of the apprentice, some elements that will be shared, and some that will be worked towards with the team. In the first instance, the role will involve;
- Data input
- Record keeping
- Reporting
- General office and administrative support.

However, we quickly would like to develop our apprentices knowledge to allow them to;
- Liaise with customers and retailers about customer issues
- Active problem solving with the retailer and customer
- Take responsibility to the aftersales lifecycle of a customer from start to finish

We are looking for somebody, with the right attitude to be successful. Whilst experience would be beneficial, it isn't essential as training will be provided.

This role will be complimented by a level 2 or 3 (or higher) qualification supported by a local college - details to be confirmed in line with applicant qualifications, wants and needs.

**Working Hours...**

Monday - Thursday 08:30 - 17:00
Friday 08:30 - 13:00
20% 'off-the-job-learning' to be established.

**Package...**

£15,000.00+ per annum (Raising after 12 months of continuous employment)
- If you are looking for a role where you can earn whilst your learn, where you can work towards full time meaningful employment and a career, get in touch. _**We look forward to hearing from you.**

**Salary**: From £15,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Reference ID: CS23



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