Customer Service Liaison
7 days ago
Simpson Judge Ltd is seeking a skilled Customer Service Liaison to provide exceptional support to existing business customers. As part of our dynamic team, you will be responsible for delivering outstanding customer service through outbound calls and other communication channels.
Key Responsibilities:- Making proactive calls to existing business customers to identify opportunities for growth and upselling.
- Generating leads for the sales team by conducting service reviews with existing customers and identifying potential upsale opportunities.
- Developing strong working relationships with business customers to drive retention and loyalty.
- Liaising with customers through various communication channels to provide prompt and professional responses.
- Previous experience working in a call or contact centre environment.
- Desirable: experience working in sales or a target-driven environment.
- A motivated self-starter with a positive and professional attitude.
- Ability to work in a fast-paced environment.
The successful candidate can expect a salary range of £25,000-£26,000 per annum, plus bonus. Simpson Judge Ltd offers excellent company benefits, ongoing training and development opportunities, and a friendly and dynamic work environment that values culture and employee satisfaction.
Location and TypeColne, near Burnley. Permanent position.
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