Account Management Professional

1 week ago


Colne, Lancashire, United Kingdom Simpson Judge Ltd Full time
About Us

Simpson Judge is a well-established organisation based in Colne, near Burnley.

We are committed to delivering exceptional customer service and providing innovative solutions to our business customers.

As a Customer Service Advisor, you will play a key role in helping us achieve our goals and build strong relationships with our customers.

Responsibilities:

  • Making outbound calls to existing business customers to provide excellent customer service and identify opportunities for upsell.
  • Generating leads for the sales team by conducting service reviews with existing customers and spotting opportunities for growth.
  • Developing strong working relationships with business customers through prompt and professional communication.
  • Discussing company products and services in a knowledgeable and professional manner.
  • Keeping accurate records of customer interactions and updating the company database accordingly.
  • Working within a target-driven environment to achieve sales goals and deliver exceptional customer service.

Requirements:

  • Previous experience working in a call or contact centre environment.
  • Ideal experience working in sales or a target-driven environment.
  • A motivated and self-starting individual who is eager to make sales and achieve targets.
  • A positive and professional demeanour, with excellent communication skills.
  • The ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • A competitive salary of £25,000-£26,000 per annum, plus bonus.
  • Excellent company benefits and opportunities for career progression.
  • A friendly and fun working environment with a focus on culture and employee well-being.


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