Account Management Professional
1 week ago
Simpson Judge is a well-established organisation based in Colne, near Burnley.
We are committed to delivering exceptional customer service and providing innovative solutions to our business customers.
As a Customer Service Advisor, you will play a key role in helping us achieve our goals and build strong relationships with our customers.
Responsibilities:
- Making outbound calls to existing business customers to provide excellent customer service and identify opportunities for upsell.
- Generating leads for the sales team by conducting service reviews with existing customers and spotting opportunities for growth.
- Developing strong working relationships with business customers through prompt and professional communication.
- Discussing company products and services in a knowledgeable and professional manner.
- Keeping accurate records of customer interactions and updating the company database accordingly.
- Working within a target-driven environment to achieve sales goals and deliver exceptional customer service.
Requirements:
- Previous experience working in a call or contact centre environment.
- Ideal experience working in sales or a target-driven environment.
- A motivated and self-starting individual who is eager to make sales and achieve targets.
- A positive and professional demeanour, with excellent communication skills.
- The ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
- A competitive salary of £25,000-£26,000 per annum, plus bonus.
- Excellent company benefits and opportunities for career progression.
- A friendly and fun working environment with a focus on culture and employee well-being.
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