Receptionist/administrative Officer

3 weeks ago


Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

We require two enthusiastic, organised and flexible individuals to support patient scheduling and reception duties within the Imaging Business Unit at University Hospitals of Derby and Burton (UHDB) NHS Foundation Trust.

The Imaging Business Unit is a diverse and exciting department with services delivered across 2 acute hospitals at Royal Derby Hospital and Queens Hospital Burton as well as 7 community sites throughout Derbyshire and East Staffordshire.

Responsibilities of this role will include administration and clerical support for the scheduling of patients requiring diagnostic tests across a number of different clinical areas within Imaging, e.g X-Ray, Ultrasound, CT Scan, MRI Scan, Nuclear Medicine, Bone Density.

There are opportunities for personal development within both admin and clerical and clinical teams within the Imaging Team.

Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holders will be required to work across UHDB.

Applicants should have demonstrable experience of working in a busy customer-focussed or care environment or have call handling and reception experience. Applicants must be experienced in using IT systems and/or appointment systems although training will be given.

**Core skills/qualifications include**: educated to English Language and Mathematics at O’ level/GCSE level, IT literacy, good written and verbal communication skills, the ability to work as part of a team and individually, with mínimal supervision.

**Interview date**: 11 April 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

**In return we will offer**:

- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

**Key Facts about our Trust**:

- Our hospitals see more than 4,000 outpatients daily
- We see more Trauma & Orthopaedic outpatients than any other Trust - over 3,300 per week
- An average 860 patients are seen in A&E every day - 6th largest in the country
- Our hospitals admit more than 220 emergency patients daily.
- We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
- We are one of only 5 Trusts nationally with more than 50 operating theatres
- We carry out more than 300 elective procedures each working day


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