Customer Service Advisor

1 month ago


Ashford, United Kingdom Pearson Whiffin Recruitment Full time

**Customer Service Advisor**

**Ashford**

**£20,000 - £22,000 DOE**

**Full time Monday to Friday: 9am - 5pm (1 hour for lunch)**

Are you looking to kick start a career within Insurance? Do you have previous experience within Customer Service? If YES, then this may the perfect opportunity for you

My client, a national business who specialise in various areas of Insurance, are looking for a switched on, enthusiastic Customer Service Advisor to join their team.

If you would like to join a company who invest in their staff’s development and have a low staff turnover ratethen continue reading

**Duties include**:

- Advise all new and existing customers on insurance policies and requirements
- Dealing with insurance claims
- Filing customer claims following the companies policies and procedures
- Building strong working relationships with customers as well as colleagues in other departments
- Maintaining a strong knowledge of company products and services
- Following PRA, FCA and internal procedures at all times

**To be considered for this role, you must have / be**:

- Previous customer service experience within a retail or office environment
- Excellent communication skills, both written and verbally
- Ability to build and maintain strong relationships with others
- A quick learner with a can do attitude
- Highly organised with the ability to juggle multiple priorities
- Competent using IT to include MS Office and CRM systems
- Educated to degree or A Level grade (or equivalent)

If you meet the above criteria, please submit an updated CV today for immediate consideration
- **This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.**_

Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far_

INBDS

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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