Community Support Worker

3 months ago

Wokingham, United Kingdom Two Saints Full time

**Full time, 37 hours a week generally working Monday to Friday, 9am to 5pm. However must be flexible to meet the needs of clients.**

**£23,775 progressing to £25,027**

Wokingham Community Support provides support to adults who are sleeping rough, helping them to access support and accommodation in Wokingham.

Our aim is to identify individuals who are sleeping rough, encourage them to complete activities that keep them safe and work in partnership with the councils and other housing providers to find housing options as quickly as possible. We then provide support to clients to maintain their accommodation.

If you’re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you

**MAIN RESPONSIBILITIES**
- You will have your own caseload of clients to manage within the community and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.
- You will mediate and or negotiate with existing housing providers to ideally prevent homelessness
- You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.
- You will help clients with the practicalities of moving to new accommodation such as contacting energy suppliers
- Help individuals develop practical skills further in areas such as budgeting, shopping, cooking housework, laundry, health and hygiene
- Carry out drop in surgeries at designated locations.
- Liaise with colleges, training agencies, employers to help people to gain access to education, find work or maintain their benefit entitlement
- You will be required to participate in the Bi monthly night street counts

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies
- ** A driver licence and access to own transport is essential**

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.

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