Support Secretary

2 days ago


Worthing, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

We are looking for a full-time support secretary to join our friendly and dynamic administrative team in General Surgery at Worthing. This would be a varied and busy role.

**Previous applicants to this post need not apply**

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
- Typing of clinic letters/discharge summaries/ward round notes as appropriate within the specialty and other correspondence from audio dictation using Word. Prioritising work according to changing demands.
- To ensure that filing is carried out on a regular basis.
- To ensure that case notes are tidy with all correspondence filed appropriately.
- To use and obtain information from the Patient Administration System and obtain case notes via the tracking system.
- To maintain good communication with the Consultants, their supporting staff and other staff within the department, as well as patients and members of the public.
- Dealing with telephone enquiries from patients, relatives, GP’s and other departments within the Trust and other hospitals
- To liaise with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member.
- To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing from staff, patients and the general public.
- Providing cover for annual leave and sickness, as required across General Surgery and as directed by the Medical Secretaries/Manager.


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