Patient Services Advisor

3 months ago


Hemel Hempstead, United Kingdom OSD Healthcare Full time

We have an exciting opportunity for a **Bank Patient Services Advisor **to join our **Patient Services** team based in **Hemel Hempstead. **You will join us on a **bank** basis, and in return, you will receive an hourly rate of £12.82 per hour** plus benefits.**

**About Us**

At OSD Healthcare, we are pioneering a new approach to private healthcare. We are committed to combining the skills of our healthcare professionals with the very best in medical technology, ensuring we deliver the best possible care to our patients.

Our mission is to make private healthcare affordable and accessible, providing outstanding patient care - 7 days a week, 365 days a year. Our flagship outpatient, dental, physio and diagnostic clinic features state-of-the-art equipment and an exceptional, quality environment for patients and staff.

Situated in Hemel Hempstead with free on-site parking and easy access to the M1 and M25, this is a unique opportunity to join a growing organisation, helping to shape our services and deliver outstanding care to each and every one of our patients.

**About the role**

**Your responsibilities will include**:

- To welcome visitors and patients to OSD and to assist them in accessing the appropriate service or healthcare professional, in a courteous, efficient and effective way.
- Maintain a visible presence and be pro-active in communicating with patients, doctors, consultants, and other members of the clinic team.
- To undertake a variety of administrative duties including those associated with billing and payments, to ensure the smooth running of the clinic.

**About you**
- Good standard of general education with GCSE's or equivalent, to include English and Maths.
- Experience of working in a public reception environment.
- Experience managing face to face communication with the patients /public

**Benefits we offer**

We are dedicated to making a positive impact on the lives of those around us - for our staff as well as our patients. To deliver outstanding healthcare our staff are one of the most important factors in our success.

We recognise that what’s important in work goes far beyond pay - including the environment you work in, the people you work with and the benefits and opportunities that come as part of a total reward package.

We are committed to enabling you to do the job you have been trained for in a superb environment with the best facilities and equipment available. We want our team to feel valued and have the opportunity to develop and grow with us, so we offer balanced rewards to support your current and future career.

Benefits include:

- Contributory pension scheme
- Employee Assistance
- Discounted Cinema Tickets
- Car Discounts
- Free on-site parking

For further details, please refer to the Job description and person specification attached.

**Applicants must have the right to work in the UK. Please be advised that if you are invited to attend an interview, you will be required to provide proof of your right to work in the UK.**
- Please note - this role does not qualify for Certificate of Sponsorship._

Click **apply** today to be considered for the Bank Patient Services Advisor** **role - we would love to hear from you



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