Events Assistant and Customer Experience
4 days ago
Are you a caring person that loves being around people?
Are you someone who would love to set-up and help events and make sure clients receive the best experience?
Are you passionate about providing excellent customer experience?
Can you engage with clients clearly and caringly to help them to succeed?
Are you looking to grow a career within a company? Premier Property Education is hiring an Events Assistant & Customer Experience Specialist to represent our organisation.
Here at Premier Property we help our clients achieve a life of freedom and choice through investing in property.
**Responsibilities and Duties**
- Assisting at events, setting up for events and ensuring clients receive the best experience at events. These events take place on weekends and evenings. Each time you do an event on the weekend, you get days off during the week, and each time you do an evening event, you get time off during the week You can choose when you take these day off as they build up.
- Communicating with clients via telephone, making sure they turn up at events, have all the details they need, making sure they turn up to trainings
- Confirming Purchases via telephone
- Build good rapport with existing clients and be the first point of contact for their needs
- Onboarding/ offboarding new clients
- Basic social media skills to communicate on facebook with clients
- Being present at events (some weekend events to attend, helping and supporting role, engaging with clients, being the go to support person in the room, assisting setup in the room.
- Diary management for team members and Booking in calls for members of the team
**Salary**: £24,000.00-£29,000.00 per year
**Benefits**:
- Casual dress
- Company events
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
Application question(s):
- Where are you based? If you are based in a city for example London, specify the town e.g. Stratford'
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Support & Client Services Occupations: 1 year (preferred)
- NLP: 1 year (preferred)
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