Child Maintenance Service Project Management Office

7 months ago

Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

**Details**:
**Reference number**:

- 321246**Salary**:

- £35,711 - £36,545- National £35,711 Min - £36,545 Max**Job grade**:

- Higher Executive Officer**Contract type**:

- Permanent**Business area**:

- DWP - Service Excellence - Child Maintenance Group**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birkenhead, Dudley, Falkirk, Hastings, Leicester, Newcastle-upon-Tyne, PlymouthAbout the job

**Job summary**:

- Family separation is never easy. The Child Maintenance Service helps parents, who are unable to make a private financial agreement in support of their child(ren)’s living costs, ensure and at times enforce, the legal responsibility to provide financial support. Our mission is to ‘get money to children’ because it makes a real difference to children’s lives. Child Maintenance Service is not only undergoing a significant period of change as we drive a crucial transformation agenda, but in tandem, we continue to deliver a politically significant and fundamentally crucial service to millions of separated families around the country who depend upon the work we do. Our story over the last two years is one of impressive progress and improvement. Despite the progress we’ve made, we are unashamedly ambitious about what more we can achieve and the difference we can make for the families who need us. Child Maintenance Service is an amazing place to work. Walk into any one of our service centres and you will be overwhelmed by the passion and commitment that our people have for supporting our customers.**Job description**:
This is an exciting opportunity to join a team that sits within the wider DWP Service Modernisation Programme having responsibility for PMO functions with a particular emphasis on reporting against Benefits realised through delivery.

The main duties of the role are to:

- Leading sessions with key stakeholders to understand benefits realisation gains from Core Sprints.
- Extracting data from Management Information sources to enable upward reporting of resources savings.
- Developing supporting products for reporting into high-level governance forums - detailing progress on Benefits Realisation.
- Monitoring progress against team plans by keeping the Project Tracker updated and translating this into the Project Status Report for Review Meetings.
- Documenting outputs from meetings and issuing them to attendees.
- Work with Operations, Design, Digital and other supporting business areas to ensure actions for achieving the benefits quoted in the changes are completed.
- Other PMO functions including planning, monitoring and reporting Project wide.

**Person specification**:
Your evidence will be assessed against the following essential criteria. You must ensure you provide specific examples to demonstrate these criteria in your personal statement.

**Essential Criteria**

The post holder will need to demonstrate:

- Experience of successfully supporting the delivery of changes within a project environment **(Lead Criteria).**:

- Experience of working in a fast-paced environment and delivering to challenging deadlines.
- Solid planning and organisational skills.
- Strong interpersonal and communication skills
- Experience of analysing data to draw accurate conclusions and recommendations

The following desirable criteria:

- Experience of working within Child Maintenance Service, its predecessors or a similar environment.
- Understanding of governance and risk control frameworks.
- Achieved or are working towards PRINCE2 Practitioner, APM Practitioner, Management of Risk, or equivalent qualification.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Working Together
- Changing and Improving
- Communicating and Influencing
- Delivering at Pace

**Benefits**:
Working for DWP will include benefits such as learning and development tailored to your role, an environment with flexible working options, a culture encouraging inclusion and diversity and a Civil Service pension Civil Service pension.

CMS is committed to the Wellbeing of all colleagues, support includes Wellbeing conversations, dedicated Wellbeing Advocates in each Service Centre to develop and deliver health and wellbeing initiatives and ‘Hotel CMS’, our own Intranet site offering a wealth of information, guidance and support.

We Value Everybody is one of our five Core Values here in CMS. We have active National Network Groups for Race, LGBGT+, Disability, Carers, Wellbeing, Faith & Belief and Age. Our monthly People Group meeting draws these groups together to listen, act, and update CMS Directors with our plans.

CMS Colleagues have the opportunity to join HASSRA, a vibrant and successful organisation that provides a first-class programme of competitions, activities and benefits for its membe

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